Senior Ecosystem Success Manager
This role is focused on strategic partnerships and ecosystem development, requiring a strong network across the Web3 ecosystem.
We're seeking a Senior Ecosystem Success Manager to connect the dots between product, engineering, governance, and funding for some of the most high-potential teams in the Polkadot ecosystem.
The primary responsibilities include:
* Becoming the trusted partner for a portfolio of strategic projects, building deep, high-trust relationships that go beyond surface-level support.
* Championing ecosystem needs internally across product, marketing, governance, and engineering teams, ensuring the right priorities are aligned and executed.
* Solving problems before they grow from coordination challenges to technical blockers by connecting teams with the right resources and support.
* Translating needs into action by working closely with technical and non-technical stakeholders, making sure insights from the field are reflected in product decisions and community strategy.
* Building systems that scale: developing playbooks, processes, and metrics that make our approach to partner success more efficient and repeatable.
* Maintaining feedback loops, not just gathering it but ensuring it turns into action across the Foundation and ecosystem.
Requirements for this position include:
* 8–10 years of experience in strategic partnerships, ecosystem development, or account management—at least 3 years in Web3.
* A strong personal network across the Web3 ecosystem and the interpersonal skills to expand it further.
* A commercial mindset understanding how tech projects grow, what motivates their decision-makers, and how to align incentives.
* A proactive, solutions-oriented approach thriving in ambiguous environments, finding clarity through structure, and always looking for a way forward.
* Excellent communication and relationship-building skills across cultures and disciplines.
* Experience influencing and aligning stakeholders across teams, and a track record of getting things done without relying on hierarchy.
Benefits of this role include:
* Work at the heart of the decentralized web's most ambitious project.
* Collaborate with a global, mission-driven team on frontier technology.
* Company retreats across Europe and space to shape your own role.
* Be part of a values-aligned team that cares deeply about impact, not ego.