Accommodation Specialist
Job information
Division / Unit: Services / Travel, Accommodation & Conferences
Contract type: Permanent
Start date: 01.07.2024 or as soon as possible
Location: Nyon
Main goal
The Accommodation Specialist is in charge of sourcing, planning and operations in relation to hotels used for
UEFA competitions and tournaments all over Europe and beyond, with a focus on the 2028 UEFA European
Football Championship being staged in the UK and Ireland.
Key responsibilities
Conceptual and contractual phase:
Establishing hotel concepts
Sending requests for proposals to hotels
Analysing offers
Participating in the final selection of hotels
Negotiating UEFA’s terms and conditions with the selected hotels
Overseeing the work of the accommodation agency, if and when one is appointed
Pre-event phase:
Managing contracts
Managing block bookings
Collecting accommodation requirements from internal stakeholders and centralising hotel-related
communication flows
Initiating deposit payments in collaboration with UEFA’s finance division
Producing food and beverage forecasts and placing orders
Producing documents and templates such as invoicing documents, daily running orders, etc.
Liaising with internal competence centres and service providers (e.g. Event Transport, Signage, Guest
Management, ICT, Event Logistics) to coordinate the delivery of services at UEFA hotels
Coordinating the set-up of the hotels, including audiovisual equipment, signage and food and beverage
arrangements, and ensuring their operational readiness
Event phase:
Overseeing daily hotel operations on-site
Dealing with last-minute changes
Checking invoices from hotels daily in relation to larger-scale meetings or events
Ensuring a consistent level of service for defined target groups
Profile
Experience required:
From 2 to 4 years of relevant experience, preferably in hotel management at sports events
Education:
Bachelor's in event, tourism, hotel or hospitality management
Languages:
English / Proficient
Additional requirements:
Budget Management / Advanced
MS Office / Advanced
Project Management / Advanced
Willingness to travel and be on-site for events for several days in a row
High stress tolerance
Customer focus
Solution-oriented mindset
Excellent negotiation skills
Team player