(Entry level) Digital Account Manager (Migration Support) (m/w/d)
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Job title: Digital Account Manager (Migration Specialist) (m/w/d)
Start: As soon as possible, latest by 01 July 2025
End: 31 May 2026
Your Role:
Do you want to be part of a new banking era and play a crucial role in the merger of Switzerland's two largest banks? We are forming a new migration support team to facilitate this merger and support our domestic and international Wealth Management markets before, during, and after the client migration. We’re looking for a digitally savvy colleague to support as follows:
* Support Client Advisors: Plan client meeting appointments and keep them informed
* Assist Clients: Address all Digital and Mobile Banking-related questions, e.g., Digital Activation for E/Mobile Banking
* Engage Clients: Provide a personalized E/Mobile Banking experience
* Showcase Digital Solutions: Conduct remote 1:1 e-banking sessions to highlight first-in-class digital solutions
* Other Support Migration Tasks: Assist with other tasks related to the migration support to ensure a smooth transition for clients
Your Team:
You will be part of the highly skilled and motivated Digital Specialist and Outbound team within Global Wealth Management Front Support Office Client Services. Our team is diverse, passionate about driving digitalization, and committed to delivering the best support to our clients. We aim to cultivate a work environment that supports personal and professional development in line with individual aspirations.
Your Expertise:
* Client Support: Experience in supporting a diverse range of domestic and international clients
* Needs Identification: Ability to identify clients’ needs and act accordingly
* Curiosity and Ambition: A curious mindset with the ambition to identify problems and opportunities
* Problem-Solving: Strong problem-solving skills with the talent to offer tailored solutions
* Communication Skills: English + German OR Italian OR French (every language on fluent level)
* Quick Understanding: A systematic and enthusiastic approach to working
* Technical Affinity: Ability to handle different IT programs and communication channels
Sounds interesting? Then don't hesitate to send in your application today!
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Consulting
Industries
* Banking
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