Job Description
We are seeking an experienced Global Operations Expert to lead Sales & Operations Execution (S&OE) for our global aftermarket business, ensuring parts availability, service level adherence, and optimized inventory across a complex global network.
Key Responsibilities
* Own the 0–90 day execution horizon for aftermarket parts and service kits globally, consolidating demand and supply signals into actionable factory and distribution centre guidance.
* Lead the weekly S&OE cadence: prioritize allocations, resolve short-term imbalances, and ensure adherence to plan across global DCs and factories.
Demand Signal Management
* Partner with regional SIOP and service teams to align demand signals from service organizations, distributors, and e-commerce channels.
* Implement demand sensing techniques to capture near-term shifts (e.g., seasonal spikes, emergency service events, warranty campaigns).
Inventory & Service Optimization
* Balance service level targets (fill rate, OTIF) with inventory and cost objectives across global DCs.
* Drive inventory positioning strategies (safety stock, reorder points, multi-echelon optimization) to improve responsiveness and reduce obsolescence.
Constraint Management & Supply Translation
* Identify and manage short-term supply constraints (supplier delays, capacity bottlenecks, logistics disruptions) and translate them into executable allocation plans.
* Collaborate with factories, procurement, and logistics to de-bottleneck critical parts and ensure continuity of supply for high-impact SKUs.
Required Skills and Qualifications
* Bachelor's in Supply Chain, Operations, Engineering, or Business; Master's preferred.
* 8–12+ years in aftermarket supply chain, SIOP/S&OE, or service parts planning in a global environment.
* Familiarity with planning systems (SAP IBP, Kinaxis, o9, etc.), demand sensing, and statistical forecasting.
Benefits
* Competitive base salary
* Bonus
* Generous holiday package
* Pension Insurance
* Life Assurance
About Us
We are a leading provider of high-technology heating, air-conditioning and refrigeration solutions. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play.