Account Solution Engineer - RCG
Join Salesforce as a key member of our Swiss Solution Engineering team for the Retail and Consumer Goods industry. We are a leading AI CRM company, focused on driving innovation and putting our core values at the heart of our work.
The Role
As a Solution Engineer (also known as Presales Engineer, Sales Consultant, or Solution Consultant), you will help our customers in the Retail and Consumer Goods space leverage the power of Salesforce technology, including our rapidly evolving AI capabilities. You’ll bridge technology features to measurable business outcomes, focusing on automation, intelligence, and personalization across the customer journey.
* Collaborate with Account Executives to build trust with C‑suite and IT decision‑makers.
* Guide complex conversations, overcome technical objections, and demonstrate how our solutions solve pressing business challenges.
* Work in a high‑caliber, close‑knit team built on mutual respect, high‑performance, and genuine desire for success.
Team Spirit
* Enjoy collaborating, providing peer support, and working in a unified manner. Autonomy is earned through trust and collaboration.
* Be ready to be stretched in a fast‑paced environment, rapidly expanding your skill set.
* Be comfortable in the uncomfortable: thrive in objection handling, be a seasoned presenter, and embrace improvisation.
Your Responsibilities
* Leverage your experience with Salesforce to build and deliver tailored product demonstrations, technical deep‑dives, and workshops.
* Serve as a credible, articulate advisor to IT and business decision‑makers.
* Proactively overcome technical objections throughout the sales cycle.
* Respond to RFIs, RFQs, and RFPs and support sales teams with solutions and answers.
* Communicate the value of evolving AI capabilities (e.g., AI Agents).
* Collaborate cross‑functionally and commit to continuous learning and certification.
Your Qualifications
* Proficiency in French is strongly preferred; fluency in English (written and verbal) is mandatory. German proficiency is a strong asset.
* 3+ years in a solution engineering, technical consulting, or equivalent customer‑facing technical role.
* Hands‑on experience with the Salesforce platform; certifications are a plus.
* Strong technical acumen and ability to connect technology to business outcomes.
* Outgoing, confident communicator who thrives in high‑stakes, customer‑facing environments.
* Background or interest in Retail, Luxury, and/or Consumer Goods industries.
Why Join Us?
* Work with bright minds in a diverse, inclusive, values‑driven environment.
* Competitive compensation and Employee Stock Purchase Plan (ESPP).
* Generous education and wellbeing budgets.
* Extensive career development and mentorship.
* Family‑friendly policies and parental leave options.
Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, and inclusive benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and affirmative action employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status.
Employment Type
Full‑time
Job Functions
* Information Technology
Unleash Your Potential – When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Apply today to shape the future and redefine what’s possible for yourself, for AI, and for the world.
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