The SWISS NPGO Office ensures full compliance with FOCA, EASA and IATA standards for Ground & Cargo Operations. Our mission: uphold the highest levels of safety, security and compliance without compromise To strengthen our commitment and drive excellence, we're looking for passionate reinforcement
Starting date: as soon as possible or upon agreement
You may apply in English or German.
FACTS
Location
Zürich/Kloten
Employment level
Direct entry
Function
Ground Handling
Working time
Full-time or part-time
Salary
Base Management
Publishing date
Application deadline
Tasks
Driving compliance, safety and security in Cargo Operations, this role connects SWISS WorldCargo with the NPGO Office, strengthens the Dangerous Goods Competence Center for Ground, Cargo, and Flight Ops, and supports global stations to ensure seamless, secure operations.
* Ensuring legal & compliance by evaluating the legal requirements
* Ensuring compliant documentation and further development of processes and procedures
* Coordination of system-relevant interfaces and interface definition
* Providing support to the SWC stations and interfacing with regional management in matters relating to cargo and ground operations
* Participation in the cooperation with the applicable stakeholders e.g. Lufthansa Cargo Operations and the NPGO Offices within the Lufthansa Group
* Conducting cargo and ground operations station assessments and safety inspections
* Management, maintenance and development of measures for monitoring and control of the operations surveillance in terms of safety, security and compliance
CONTACT
Diana Munzinger
Human Resources
Swiss International Air Lines AG
E-mail address for inquiries
Benefits
Behind the scenes
Join SWISS
Our common goal is to make each customer's flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.
Requirements
This role in the NPGO office brings cargo depth and DG expertise to drive safety, security, and compliance. It partners with SWISS WorldCargo and the stations worldwide, it turns FOCA/EASA/ICAO/IATA rules into practice, supports audits and safety management. It links Ground, Cargo, and Flight Ops.
* 3+ years in cargo operations or comparable roles; ground operations is an advantage
* Comprehensive knowledge of cargo processes, interfaces (warehouse handling, products, DG)
* Experience in Safety, Security and Compliance Management Systems
* Profund knowledge and ability to interpret and implement regulations of FOCA, EASA, ICAO, IATA DG
* IATA DG certification (Cat. 6 or equivalent CBTA) current; willingness to obtain/renew
* Strong analytical skills; quick grasp of setups, processes, interfaces
* Advanced IT user skills (Microsoft 365); technical understanding
* Excellent communication skills; assertiveness, conflict management
* Distinct quality mindset
* Fluent German&English; additional languages as a plus
* Willingness to travel globally (~20%)
For questions, contact our Recruiting Services Center:
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