Who We Are Looking ForWe're seeking a reliable and proactive individual who enjoys tackling complex challenges and delivering excellent support. Are you passionate about technology and thrive in a fast-paced environment? Join our team as an ICT Support (m/f/d) 80–100%.If you're a hands-on problem-solver with a service-oriented mindset, this is your opportunity to make a real impact – combining your technical expertise with a strong commitment to service excellence.Your main tasksProvide 1st and 2nd level support for IT infrastructure services (Service Desk)Monitor and manage IT systems including computers, servers, networks, and mobile devicesDeliver IT support at events, both from HQ and on-siteMaintain and update the hardware and software inventoryOrganise and conduct user trainings on systems and toolsCreate and maintain system documentation and user manualsEnsure timely software updates and patchingSupport and actively contribute to ongoing IT projectsYour profileYou bring 2–4 years of experience in a similar role, completed a commercial apprenticeship and a further education in ITYou bring solid technical knowledge of computer systems and experience in technical support or system administrationYou are capable of supporting IT services in complex environmentsYou are able to analyse and resolve IT infrastructure issues efficientlyYou hold relevant certifications such as Microsoft, ITIL, or ISO or similarYou demonstrate strong analytical thinking, sound decision-making, and a clear focus on quality and service excellenceYou have a proactive, client-first mindset and take pride in delivering reliable and high-standard resultsYou are a motivated, open-minded, highly service- oriented, pro-active person with a hands-on mentalityYou are proficient in speaking and writing in English and GermanWhat we offerWorking in a hybrid model which allows you to work from our office and from homeRelaxed & familiar working atmosphere, flat hierarchies, positive spirit and many degrees of freedom in your daily workSupport in developing your skills and talents through individual trainings and group workshops, attending (sports) events and networking eventsSocial benefits, such as a subsidised company pension plan, capital-forming benefits and worldwide accident insurance in a private ward Are you ready to actively shape and elevate every aspect of the sports industry? Combine your passion for sports with a fulfilling career in our team of talented, motivated, and dedicated team members. We look forward to receiving your online application and exploring the possibility of you joining our team. Infront is an equal opportunities employer. jid2a0ae5aa jit0728a jiy25a