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The purpose of this role is to secure the functional efficiency of the filling machine lines at customer site. The job holder is required to consider the commercial conditions required while performing service and maintenance duties as needed to support customers during their daily production plan.
Responsibilities Demonstrate advanced knowledge & understanding how related items work, as well as how to use different related tools. (e.g. Pneumatics, hydraulics, mechanics, electromechanics, automation, instrumentation, controls, tools)
Lead inspections, repairs, preventive maintenances or trouble-shooting at customer site
Preparation of technical reports and record any customer complaints and forwarding to the responsible department
Support & coaching of the FSE’s & customer staff regarding technical problems and machine operating best practices.
Recommendation & ordering of spare parts when required with customer approval
Installation of modifications when required
Leading of the personnel at the site when required
As required installation of filling line.
Report in FSM according to the performed activity in time in full.
You bring these skills, experience & education • 5+ Experience in the aseptic industry and/or food strongly preferred.
• Proven record in Field Service and customer contact
• Proficiency in written & Verbal English and French is a must.
• Local Language is Required.
About SIG SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
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