Advancement Communications and Donor Engagement Manager Lead
Strategic Communications & Content Development (35%)
Lead the design and implementation of targeted communication strategies to cultivate and steward donors, conveying the impact of philanthropy and aligning messaging with EPFL’s mission and fundraising priorities.
Oversee the creation and quality control of donor-centered content including annual reports, newsletters, impact stories, social media posts (LinkedIn), proposals, presentations, and acknowledgment materials.
Oversee and support briefing documents for EPFL leadership
Collaborate closely with faculty, research leaders, and internal stakeholders to develop compelling, data-driven cases for support.
Manage external consultants contributing to content production, ensuring output meets institutional standards and deadlines.
Work in close collaboration with both the Alumni and Mediacom units to ensure aligned and coordinated messaging
Ensure timely delivery of all contractual obligations and commitments linked to donor agreements
In partnership with internal stakeholders and Philanthropy team members, develop and implement engagement strategies to deepen relationships with a portfolio of major donors and prospects.
Oversee prospect identification and qualification efforts through strategic segmentation and analysis working closely with the Senior Fundraiser Team Lead and the Philanthropy Managers.
Support colleagues in the design and delivery of donor engagement experiences, while actively identifying and contributing to event opportunities for prospects and existing donors.
CRM Data Management (5%)
Ensure that all key donor and prospect engagement activities are accurately recorded and updated in the CRM system
Lead on further CRM development and dashboard creation needs
Oversight of Communication Channels (5%)
Oversee the regular update and content curation of philanthropy-focused platforms, including the website, LinkedIn, and YouTube.
Reporting & Metrics (10%)
Responsible for producing regular key activity reports on prospecting, donor engagement and the fulfillment of donor-related obligations.
Leadership & Management (10%)
Supervise and support team members
Support team members through mentorship, professional development, and foster a culture of collaboration and excellence
Performs other duties as required by the hierarchy contributing to the overall success of the organization’s philanthropic fundraising activities.
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