Responsibilities
Project Leadership and Delivery
1. Lead the project end-to-end, from initiation through delivery, testing, and handover, in line with TIC requirements, information management needs in the field and HQ offices and MSF project management standards.
2. Develop and maintain a detailed project plan, including scope, milestones, dependencies, risks, decision gates, and resource allocation.
3. Ensure delivery of the two core project outcomes:An adaptable Information Governance blueprint.A tested MVP for automated digital content lifecycle management, archiving, and preservation.
4. Manage the project budget, timelines, reporting, and formal TIC governance processes.
5. Prepare progress updates, steering committee materials, and final project reports.
Intersectional Coordination and Stakeholder Alignment
6. Act as the central coordination point across participating Operational Directorates, IO functions, IKM working groups and other stakeholders, IT teams, regional IT support service (SITS) and external partners, ensuring clear communication and shared understanding.
7. Facilitate structured, inclusive dialogue to surface operational needs, align expectations, priorities, and constraints, and bridge different operational realities across sections.
8. Proactively identify divergences in needs, maturity, or constraints between ODs and support the identification of workable compromises. Ensure alignment in terms or resources and availability.
9. Ensure that existing information management initiatives and systems are clearly understood, considered and coherently articulated with the project's activities and deliverables, avoiding duplication.
10. Clarify, document, and continuously adjust project scope based on evolving needs and feedback, to maintain alignment and avoid scope creep while preserving inter-sectional buy-in.
11. Build and sustain trust-based relationships with senior, technical, and operational stakeholders across the movement.
Technical Oversight and IT Coordination
12. Provide strong leadership on the technical dimensions of the project, ensuring coherence between governance frameworks and technical solutions.
13. Coordinate and oversee the requirements definition for the MVP, covering the full information lifecycle management, including content management, archiving, preservation, security, retention, and compliance.
14. Work closely with IT teams (SITS – MSF Shared IT Services team, Application Managers) to ensure solutions are compatible with MSF's Microsoft 365 environment and broader IT architecture.
15. Lead and coordinate vendor selection processes (RFP, PoC, evaluation) and manage relationships with external providers and consultants.
16. Ensure that proposed technical solutions align with relevant international standards (e.g. OAIS, ISO 15489), MSF information security policies, and data protection requirements.
Information Governance Blueprint Development
17. Coordinate the review, mapping and consolidation of existing information management governance practices, policies, and tools across participating ODs.
18. Coordinate the development of a practical, modular Information Governance blueprint that defines core building blocks while allowing for local adaptation and phased adoption.
19. Ensure the blueprint is grounded in operational realities and align with legal, compliance and information security requirements, as well as technical feasibility.
20. Facilitate validation of the blueprint with participating ODs and advisory groups, documenting decisions and areas requiring future iteration.
Vendor and MVP Management
21. Lead interactions with external vendors and consultants responsible for the governance design and the technical MVP development.
22. Coordinate the MVP design, development, testing, refinement, and validation phases, ensuring alignment with agreed requirements.
23. Ensure MVP testing reflects real operational use cases and supports scalability to additional ODs.
24. Coordinate User Acceptance Testing (UAT) and consolidate feedback into prioritised, actionable improvements.
25. Ensure delivery of complete technical documentation, deployment guidelines, and knowledge transfer materials, to support future scaling.
Change Management, Communication, and Transition to BAU
26. Contribute to the definition and execution of a proportionate change management and communication approach tailored to impacted stakeholders.
27. Support stakeholder readiness and adoption through clear, timely communication, structured engagement activities, and accessible documentation.
28. Capture and document lessons learned, risks, and recommendations to inform future phases and scaling.
29. Support planning for the transition to business-as-usual (BAU), including handover to designated governance, IKM, and IT owners.
Your profile
Education
30. Master's degree or equivalent in Information Systems, Computer Science, Information Management, Digital Transformation, Project Management, or a related field.
31. Formal project management certification or training (e.g. PRINCE2, PMP, Agile) is an asset.
Experience
32. Minimum 7 years' experience in project or program management within complex, multi-stakeholder environments.
33. Proven experience managing IT or digital transformation projects, preferably involving enterprise platforms or information systems.
34. Demonstrated experience coordinating across multiple organizational entities, departments, or sections with shared but non-identical objectives.
35. Experience working with external vendors, consultants, and procurement processes (RFPs, PoCs, contracts).
36. Experience within MSF or a comparable international humanitarian or non-profit organization is a strong asset.
Languages
37. Fluency in English and French (written and spoken) are mandatory: heavy coordination are expected between our Operational Directorates where language could become a barrier.
38. Additional languages are an advantage.
Skills/ Technical competencies
39. Strong understanding of IT systems, digital platforms, and enterprise information environments.
40. Solid knowledge of information lifecycle management, digital archiving, records management, and data governance principles.
41. Demonstrated expertise with Microsoft 365 environments (SharePoint, Teams, OneDrive) and related governance challenges.
42. Understanding of information security, data protection, compliance, and retention concepts.
43. Ability to translate technical complexity into clear, actionable decisions for non-technical stakeholders.
Behavioral & Managerial Competencies
44. Consensus-building: Demonstrated ability to facilitate agreement among diverse stakeholders with differing priorities.
45. Diplomacy and negotiation: Able to navigate sensitive inter-sectional dynamics and broker workable compromises.
46. Strategic clarity: Ability to continuously clarify scope, priorities, and trade-offs in a complex environment.
47. Technical credibility: Comfortable engaging with IT experts, vendors, and architects while remaining focused on business outcomes.
48. Communication: Excellent facilitation and communication skills, both written and verbal.
49. Autonomy and accountability: Able to work independently, take initiative, and deliver results within defined constraints.
50. Cultural and organizational awareness: Strong sensitivity to MSF's values, principles, and multicultural working environment.
51. Resilience and adaptability: Comfortable managing ambiguity, evolving requirements, and iterative delivery.
Terms of employment
52. Full-time position 100% (40h/week)
53. Fixed-term contract, 24 months
54. Working place: Geneva, Switzerland
55. Ideal start date: As Soon As Possible
56. Gross annual salary (for 100%): from CHF 110'652.- to CHF 126'228.- (salary commensurate with equivalent experience and internal salary grid)
57. Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
58. Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.
59. Relocation support available for eligible candidates.
How to apply
Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:
60. CV (maximum 2 pages)
61. Cover letter (maximum 1 page)
62. Documents must be submitted in either English or French.
The application deadline is April 19th, 2026.
We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.
All applications will be treated confidentially.
Only shortlisted candidates will be contacted.
Please note that we do not wish to use the services of recruitment or placement agencies.