PpDeine Zukunft beginnt hier /ppYou are passionate about operational excellence and complex ICT environments, and you want to play a key role in ensuring the stability, performance, and governance of critical services in multi‑vendor ecosystems. You thrive in technical leadership, coordination, and continuous improvement, and you aim to deliver reliable, scalable, and high‑quality services that create real customer impact. /ph3Aufgaben /h3ulliTake technical ownership of ICT services in customer‑specific smart‑sourcing models. /liliEnsure stable, secure, and compliant operations across multi‑vendor environments. /liliContribute to solution and architecture design with operational and lifecycle requirements. /liliAct as key technical contact for customers, internal teams, and external partners. /liliCoordinate technical topics across operations, engineering, and architecture. /liliSupport major incidents, problem management, and complex escalations. /liliCoach engineers on best practices, troubleshooting, and automation. /liliDrive automation and AI‑enabled initiatives to improve efficiency and quality. /li /ulh3Ihr Profil /h3ulliSeveral years of experience in ICT operations or a similar role (min.5years). /liliStrong expertise across domains: networking, cloud, security, platforms, automation. /liliExperience in smart‑sourcing and multi‑vendor environments. /liliSolid understanding of end‑to‑end service management (incident, problem, change, release). /liliInterest or experience in automation and AIOps. /liliStrong analytical, structured, and customer‑oriented mindset. /liliProven ability to coordinate, influence, and solve complex technical issues. /liliFluent in French and English; German is an asset. /li /ulh3Benefits /h3pMit uns haben Sie die Möglichkeit, in eines unserer Büros in der Schweiz oder in Ihrem Home Office zu arbeiten. Sie kommen in Kontakt mit agilen Arbeitsmethoden und den neuesten Technologien. Wir bieten flexible Arbeitszeiten, um Ihren persönlichen Bedürfnissen gerecht zu werden. Als Swisscom‑Mitarbeiter freuen Sie sich auf vielfältige attraktive Leistungen, die Ihre Arbeit bereichern – ein angenehmes Arbeitsumfeld, finanzielle Vorteile und spannende Entwicklungsmöglichkeiten. /p /p #J-18808-Ljbffr