Senior Project Manager
Your Mission:
* Coordinate scheduled maintenance and AOG inputs to ensure seamless scheduling and resource management.
* Ensure all required documentation and approvals are ready and available as applicable.
* Work closely with the Director of Maintenance to optimize resources, ensuring timely project start & efficiency.
Job Responsibilities:
* Oversee the preparation process for maintenance projects, from creating work packages to ensuring parts and materials are ready.
* Address any special customer requests, evaluate risks and implement mitigation measures to ensure a successful project.
* Manage labor, parts, and subcontractor coordination, ensuring the team has everything needed to address maintenance tasks.
* Coordinate Engineering or technical support with OEM's as required.
* Facilitate timely defect rectifications and ensure customer approvals have been received.
* Provide daily updates on progress, ensuring customers are well-informed and satisfied.
* Organize customer visits, promptly address any concerns, and resolve technical or financial issues with professionalism.
Billing & Financial Coordination:
* Take charge of the billing process for maintenance projects, ensuring accurate quotations that cover labor, parts, subcontractors, and all associated fees.
* Manage cost allocation between all parties involved (customer, OEM, contract coverage) to ensure transparency and efficiency.
* Oversee down payments to ensure all costs are covered before aircraft release.
* Review and assess project margins to guarantee profitability before final invoices are issued, ensuring smooth coordination of payments.
Project Cleanup & Documentation:
* Guarantee all release documents and work packages are complete and accurate, providing a seamless handover to customers.
* Perform maintenance projects cleanup after release to ensure unused parts are returned to stock.
* Coordinate projects scanning and shipment to customer providing technical assistance.
About You:
* You must have 5+ years of experience in project management or technical administration, ideally within aviation.
* A minimum bachelor's degree or equivalent Higher Education is required.
* You should have strong technical understanding of aviation (experience with Gulfstream or Bombardier aircraft is a plus).
* A proactive mindset, with the ability to handle multiple projects and changing priorities, is essential.
* Exceptional communication and organizational skills, with a customer-first attitude, are necessary.
* You should be able to stay cool under pressure and adapt to a fast-paced environment.
* Excellent team spirit with the ability to work independently is required.
* Proficiency in MS Office, and familiarity with SAP, CAMP, or CMP is a plus.
* Fluency in English (French is a plus) is necessary.