YOUR CHALLENGES * Coordination and processing of customer complaints * Quality responsibility for innovation and relocation projects, in particular breaking down customer requirements into quality plans, monitoring Q-plan elements (in process check, initial sample inspections, traceability, Q-evidence documents, etc.) * Responsible for the execution of D-FMEA * Support in P-FMEA * Support in change requests * Execution of internal and external audits * Execution of quality training * Further development and improvement of processes * Support product management during customer visits and customer audits YOUR COMPETENCIES * Completed education as a quality specialist / quality manager * Basic technical education with solid work experience * Several years of experience in quality management, customer complaints and advance quality planning * Knowledge of quality tools such as FMEA, Ishikawa, 3-legged 5 why, Fishbone diagram, SPC, etc. * Systematic, methodical and solution-oriented approach to work * High grade of independence * Willingness to expand knowledge * Ability to work in a team * Very good knowledge of written and spoken German and English * Good computer skills (Word, Excel, PowerPoint)