Engineering & Support SpecialistAs part of the continuous development and strengthening of our Web Register RD&E Team led by Loïc Bovay, we open a position of Engineering and Support this role, based in Mex, Switzerland, you will contribute directly to the reliability, quality, and long‑term X our Web Register solutions. The selected will work closely with R&D, Product Lines, and Service teams X the full product lifecycle, from X to deployment and technical position represents an opportunity to join a core technical team, X internal expertise, and support the consistent delivery of robust, customer‑ready technologies across our RESPONSIBILITIESAs an Engineering & Support Specialist, you are to become X throughout the entire product lifecycle—from X to customer deployment and support. This position has a strong customer and service support Support and expertiseProvide high‑level technical support to internal teams X .Perform on‑site troubleshooting and commissioning of new product (~20% travel).Monitor product performance and proactively identify areas for improvement.Testing, and qualityPlan and execute functional tests for new hardware and software new internally sites.Contribute to continuous improvement of our testing and and trainingDevelop and maintain technical (manuals, protocols, procedures).Prepare product and corresponding software settings for customer orders.Deliver training to service teams X closely with R&D, Product Lines, and Service to enhance product robustness and usability.Contribute to drafting product and technical valuable field insights to support product PROFILETechnical skillsTechnical diploma least CFC–ES or equivalent) in electrical engineering, or in industrial equipment support, testing, or hands‑on skills in hardware/software and troubleshooting.Familiarity with ERP systems (SAP is a plus).Soft skills make the differenceProactive mindset with a strong sense of ownership.Passion to internal and external stakeholders to manage multiple priorities in a structured and efficient analytical capabilities, to detail, and mindset and ease working in cross‑functional and concise technical both written and verbal.LanguagesFluency in French and English is a must.Italian or any additional language is an You are expected to travel 4 to 5 times per year during 2 to 3 weeks to our customers sites.Training: You will from X onboarding with support from X .Join the team – and grow with is an engineering company, pioneering intelligent solutions shape the future of the packaging you make an impact on a global scale – through and advanced technology. You grow by mastering challenges – in a team X excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more thanpeople and business activities in more than 50 countries, we are positioned as the leader in our industry. jid72a09afaen jit0312aen jpiy26aen