[NDK] NetSuite Support Specialist - B2B Operations, Rolle
Client:
Nidecker Group
Location:
Rolle
Job Category:
Customer Service
Job Reference:
53964751a9e7
Job Views:
3
Posted:
04.04.2025
Expiry Date:
19.05.2025
Job Description:
Nidecker is looking for a NetSuite Support Specialist for our B2B Operations.
The ideal candidate must be passionate about problem solving. He/she should also be able to understand operational flows and identify blockages within NetSuite. Finally, he/she will need to work closely with the NetSuite team to develop the tool in line with business needs.
We currently use NetSuite as our main ERP, integrated with the Elastic Suite platform to manage our B2B sales channel. This integration is based on advanced Saved Searches, and our teams use NetSuite to track order flow, invoicing and sales management.
Tasks
* Analyze and resolve anomalies linked to B2B orders (Sales Orders) automatically integrated into NetSuite.
* Monitor the entire order lifecycle: creation, validation and invoicing.
* Handle and optimize Saved Searches, in particular for export and automated data transfer to other systems.
* Quickly identify sources of blockage (data errors, mapping, permissions, dependencies).
* Make simple functional adjustments to NetSuite (custom forms, fields, workflows).
* Work closely with the NetSuite team (internal or external) to define development or advanced customization requirements. Participate in testing and monitoring developments.
Requirements
* First experience with NetSuite (administration, functional support or key user).
* Excellent command of Saved Searches, including complex data export requirements.
* Knowledge of digital tools such as Power Automate, FileZilla, or other file transfer and automation tools.
* Solid command of Excel to manipulate, cross-reference and ensure the reliability of exported data.
* Good understanding of standard objects: Sales Orders, Items, Customers, Transactions.
* Rigor, organization, proactivity and problem-solving skills.
* Excellent interpersonal skills, enabling smooth interaction with business and technical teams.
* Professional English required. Any additional language is a plus.
* Passion for snowboarding and knowledge of the outdoor sports industry is preferred.
We're excited to see what you can bring to the team—apply today and take the next step in your career with us!
About us
Nidecker Group oversees some of the world’s top board sports brands, including Emerica, éS, Etnies, Jones, Nidecker, Thirtytwo, and #YES. Based in Rolle, our office represents some of the fastest-growing brands in the snowboarding and footwear industries and collaborates with over 60 distributors across more than 40 countries.
The Nidecker Group is home to the most innovative and inspirational action sports brands: Nidecker, Yes., Jones, Now, Flow. We create, operate, and accelerate industry-leading brands internationally with one goal: to inspire and enable athletes to lead the progression of their sport.
Founded in 1887 in the Swiss Alps and one hundred percent family owned, every generation has been fuelled by a passion for innovation and action sports. We began our story as master craftsmen, making wooden wheels and tables before moving on to sleds and cross-country skis. In 1912 we started manufacturing alpine skis, then water skis, monoskis and finally snowboards in 1984. Today, we are the oldest action sports company in the world and have built highly successful brands, which have played an integral role in the evolution of every industry in which we’ve been involved for over five generations.
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