Project Duration:
01/01/ /12/ years)
Workload:
100%
Location:
Aarau, Switzerland
Main Responsibilities:
* Identify client needs and expectations regarding hardware and software
* Develop solution proposals and decision-making documents based on requirements
* Evaluate hardware, operating systems, standard software, communication tools and universal applications
* Install, configure, adapt, integrate, test and release new hardware and software
* Analyse the impact of new ICT components on existing systems and provide recommendations
* Support and advise system developers and users on technical matters
* Define and/or create system backup measures, checklists for change/problem management, and data backup policies
* Troubleshoot and resolve faulty system states
* Improve installation and handover processes
* Implement concepts for system tuning and performance optimisation
* Detect and resolve or bypass faults in hardware, software and communication components
* Create procedures, escalation processes and workflows for exceptional situations (e.g. recovery or restart)
* Execute complex reconstruction and restart procedures
* Ensure system documentation and compliance with system guidelines
Requirements:
Mandatory Skills:
* Education in IT (HF or FH) or equivalent qualification
* ITIL v3/v4 Foundation Certificate
* Strong knowledge of hardware, software, networking, network security and general IT
* Fluent in German
* Business-level English
Nice-to-Have Skills:
* French language skills
Soft Skills:
* Strong analytical thinking and quick comprehension
* High flexibility and reliability
* Structured and independent working style
SThree_Germany is acting as an Employment Business in relation to this vacancy.