PpLNS is a Swiss multinational company with more than 980 employees and a world leader in the development, manufacturing, and marketing of peripherals for machine tools. We are located near Biel, in the heart of the Grand Chasseral region. /p pTo strengthen our Back Office department, we are looking for: /p h3Head of Back Office Europe - 80-100% /h3 h3YOUR MISSION AND CHALLENGES /h3 pOne of the key pillars of an ongoing transformation of the European Business Unit is the creation of a centralized Back Office organization, designed to deliver fast, reliable, and standardized operational execution across Europe. /p pAs Head of Back Office Europe, your mission is to build and lead this organization, ensuring high-quality execution of core processes such as order handling, customer administration, spare parts processing, and invoicing. You will play a critical role in reducing administrative workload for Sales and Service teams, improving internal efficiency, and enabling a scalable and customer‑centric organization. /p h3In this role, your main responsibilities will include: /h3 ul liEnhance Customer Experience: Enable better customer outcomes through efficient and reliable internal operations /li liBuild Lead the Organization: Establish and lead a centralized European back‑office team across multiple countries and sites /li liDevelop People Capabilities: Build a high‑performing team with strong ownership, skills, and accountability /li liOptimize Order‑to‑Cash: Ensure fast, reliable, and accurate execution from quotation to cash collection, balancing efficiency with customer satisfaction /li liSimplify Streamline Processes: Eliminate inefficiencies, duplication, and manual work to reduce complexity /li /ul h3YOUR PROFILE AND SKILLS /h3 ul liYou are a hands‑on operational leader with a strong execution mindset. You thrive in transformation environments and have the ability to simplify complexity, structure organizations, and deliver results under pressure /li liYou have proven experience in back office, operations, supply chain, or operational management /li liYou are fluent in English, French and German (written and spoken); additional languages are a plus /li liProven experience leading and developing teams in a multi‑site or international environment /li liPragmatic, results‑oriented, and able to translate strategy into execution /li liSolid experience with ERP and CRM systems /li /ul h3WHY JOIN US /h3 pAn opportunity to join a human‑sized industrial group in a technical and international environment, offering you a high degree of work autonomy and varied missions. LNS will allow you to thrive within a dynamic and passionate team, thanks to personalized development opportunities and a good work‑life balance. /p /p #J-18808-Ljbffr