Technical Support Engineer Customer Support / Sales & Marketing Technical Support Business Aviation Full-time Stans, Switzerland Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. Your Tasks Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation Work in a 24/7 operation (early and late shifts, as well as weekends and holidays) Identify product improvements and initiate potential modifications, and work on group or individual projects Possibility of traveling to customers and service centres for giving hands-on training for troubleshooting and improving customer relationship, as well as attending conferences With this you convince us Several years of experience in aircraft maintenance in either Mechanical Systems and Structural Design or Avionics and Electrical Systems. MCC/AOG support experience is preferred EASA B1/B2 or equivalent level of training, preferably for the Pilatus PC-12 or?PC-24, a BSc. in professional aeronautics would be an advantage High level of responsibility and structured approach Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage Very good English skills (min. B2 level) are mandatory, German is an advantage What we offer A committed, international team and unique projects Individual pension solutions Support for training and opportunities for personal and professional development Discounted meals in our staff restaurant and various discounts for employees Team events at which we celebrate our successes together Become part of the Pilatus family We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application For impressions: Check Instagram «pilatusaircraft»