MISSION
Being part of the IWC Swiss Market Team, you will contribute to increasing the sales of IWC timepieces in all distribution channels through an exceptional Customer Experience and a Brand Image fully aligned with the Maison standards and guidelines.
Key Responsabilities
Wholesale support
* Support partners in annual planning, product allocation and stock management based on the agreed assortment (model stock)
* Monitor the Brand Experience in all market touchpoints
* Analyze market and customer developments as well as development of cooperative action plans (CRM)
Sales support
* Ensure IWC image complies with the Maison guidelines in each point of sale
* Evaluate and implement commercial activities
* Plan and run training programs for Sales Teams
* Prepare and conduct annual meetings with commercial partners
Wholesale CRM
* Analyze customer data and market developments
* Work closely with commercial partners and the internal marketing team
* Analyze results to implement and deploy targeted campaigns
Retail support
* Forecasting and supporting annual and quarterly planning (product launches and budgeting)
* Ensure the qualitative brand visibility and experience (visual merchandising / customer evaluations)
* Support Boutique events
Analysis and reporting
* Perform ongoing sales analysis by references and product categories
* Evaluate each sales channel’s performance
* Prepare monthly reports on sales activities on the Swiss market
* Develop proposals to strengthen the distribution network
Ad hoc projects
* Implement and maintain the sales planning software (Booster)
* Support in the planning and opening of new boutique projects
* Evaluate the potential of new shop-in-shops and coordinate their implementation
PROFILE
* University degree in business administration or equivalent education
* At least 2 years of professional experience
* Responsible, confident negotiator with strong interpersonal skills
* Strong customer orientation with a healthy dose of ambition
* Sales talent with modern omnichannel retail understanding
* Independent, proactive approach with strong analytical skills
* Flexible, able to work under pressure and willing to travel within Switzerland
* Fluent in German, French and English (Italian a plus)
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