BCIC Swiss GmbH | Best Connect International Company is looking for a (Schudle visit,on-site) \"IT Support Specialist\" in Germany.
Tasks
➡️ Provide first- or second-level contact and problem resolution for customer issues.
➡️ Work with third-party vendors to remediate complex AV issues as needed.
➡️Provide timely communication on issue status and resolution.
➡️ Maintain ticket updates for all reported incidents.
➡️ Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.
➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
1.Must hold a valid work permit in Germany
2.Several years of experience in the IT field
3.Local language (German) & English fluency mandatory.
Benefits
On-site role
Flexible working hours / shift-based schedule
Stable ongoing project
Professional and supportive work environment
Opportunity for additional hours based on performance
Potential for long-term engagement
26th March 2026