IT Support Engineer – Mobile Solutions & IT Infrastructure (m/w/d) Join us as an IT Support Engineer – Mobile Solutions & IT Infrastructure (m/w/d) at Rocken .
Our partner, Rocken, is a leading provider of modern IT security solutions, supporting companies in implementing and managing innovative technologies. They create tailored solutions that meet the highest security standards, emphasizing expertise and collaborative partnership. The company offers a dynamic work environment focused on continuous development and teamwork.
Responsibilities Coordinate and handle customer inquiries via phone, email, and ticket system
Support end-users in 1st and 2nd level support
Implement system changes and upgrades
Perform managed service tasks independently and participate in regular meetings
Onboard and support customers closely with Key Account Management
Qualifications Completed apprenticeship in IT or similar qualification
Experience with mobile IT solutions and communication systems
Knowledge of iOS, Android, Intune, Ivanti
Strong customer orientation and service awareness
Fluent in German, French, and English
Additional Information Apply via https://rocken.jobs or create a profile at https://rocken.jobs/application/profil-erstellen/ .
Job Details Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Internet Publishing
Referrals double your chances of interview at Rocken. Get notified about new IT Support Engineer jobs in Thalwil, Zurich, Switzerland.
#J-18808-Ljbffr