Employment Type: Internship
Contract Duration: 6 months + 5 months extension
At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joining
The IATA Strategic Partnerships Program (SPP) is a platform for a range of aviation solution providers to build, as well as strengthen relationships with key industry stakeholders. Through their participation in various working groups, over 500 Strategic Partners gain unique insight into airlines’ priorities and have the opportunity to be recognized for their cooperation with IATA in serving the air transport industry.
The Role and Main Responsibilities
Reporting to the Senior Product Manager, Strategic Partnerships, the incumbent will be responsible for logistical and administrative support, as well as supporting product management, marketing and revenue generating activities.
What your day would be like
1. Support the Coordinator, Strategic Partnerships with:
- the distribution of invoices in a timely manner and responding to SP queries;
- Supporting the onboarding/de-boarding process of SPs
- monitoring and tracking payments;
- providing regular updates at team meetings;
2. Maintain and update databases (, SP status reports, regional sales reports, etc.);
3. Ensure timely and qualitative updates and maintenance of SP related webpages (using Sharepoint, EpiServer);
4. Engage with SPs to deliver service offering (marketing promotions, brochure, certificates, awards, social media and other comms related releases, etc.);
5. Responsible for the publication of the quarterly newsletter
6. Support PMs in coordinating events, meetings, webinars (distributing invitations, facilitating registration, responding to SP enquiries) and with other ad hoc tasks;
Provide other support, as required.
We would love to hear from you if
University degree (Bachelor degree as a minimum). The degree must have been achieved within the last 12 months;
Strong organizational skills and results focused;
Knowledge of Microsoft Office, Sharepoint, SAP, Salesforce, Episerver an asset;
Ability to work on various tasks simultaneously and meet set deadlines;
Team player with a proactive and positive attitude and multicultural awareness;
Excellent communication skills; fluency in English, both written and spoken;
Commercial mindset and strong stakeholder management skills;
Marketing experience an asset;
Good presentation skills;
Client centric mindset
Candidate must possess and exhibit IATA values;
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at. We are looking forward to hearing from you!