What are we looking for The Kusnacht Practice is currently recruiting a motivated and self-driven Client Case Manager to join our team. In this role, you will work closely with our clients throughout their treatment journey, helping to ensure their experience is coordinated and supportive. Ideally, you bring a background in healthcare and a genuine interest in working with people in a collaborative, service-oriented environment.
Your Responsibilities Manage clients throughout their treatment journey, ensuring clinical quality from preadmission to continuing care
Coordinate treatment programmes in residential and remote settings, prioritising client satisfaction
Act as the main contact for the treatment team, ensuring smooth communication and holistic care
Maintain relationships with families and stakeholders while identifying business opportunities
Participate in rotating weekend on-call duties for client support
Review additional costs transparently for clients
Oversee discharge planning and recharge recommendations to ensure care continuity
Respond promptly to client requests to build trust and positive relationships
You are/have Proven experience in client care coordination or treatment programme management
Healthcare-related experience (e.g. background in nursing, psychology) or hospitality
Fluent in spoken and written English; knowledge of German or French is an advantage
Strong interpersonal and communication skills
Excellent organisational skills and attention to detail
Proficiency in MS-Office suite and experience with electronic health records systems preferred
Ability to work autonomously and collaboratively in a fast-paced, dynamic environment
Commitment to upholding the highest standards of clinical quality and client satisfaction
Flexibility and a collaborative mindset, with the ability to work effectively across functions and adapt to evolving client needs
Swiss driving license cat. B is a must
Eligibility to work in Switzerland
What we offer We offer a dynamic and supportive international work environment where you will engage closely with both clinical and administrative teams. As a Client Case Manager, you will play a vital role in ensuring an exceptional treatment experience for our clients, contributing to seamless coordination and high-quality care. You will thrive in a collaborative culture that values clear processes, respect, and professional growth, complemented by attractive employment conditions.
Contact Information If you are interested in this opportunity and feel it matches your skills and career goals, please send us your application in English, including your CV, letter of motivation, salary expectations, and earliest availability.
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