Global CRM Strategy and Governance Manager
Join to apply for the Global CRM Strategy and Governance Manager role at Datwyler Group.
Datwyler components contribute to patient safety and driving safety in vehicles worldwide. The high‑tech company focuses on high‑quality, system‑critical elastomer components and holds leading positions in healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.
Our employees are the heart of Datwyler — we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100‑year corporate history. Become part of our great team as a...
Global CRM Strategy and Governance Manager
We offer you the opportunity to implement and expand your innovative ideas in a specialized, future‑oriented company. This position enables you to work with our different departments and external partners. An industry‑standard salary, a comprehensive onboarding program, diverse and tailor‑made training opportunities, a colorful and dedicated team with exciting tasks are just some of the benefits we offer you!
Responsibilities
* Work with and across Datwyler’s divisions and functions globally to create, consensus and continuously improve a Datwyler full customer journey CRM and Marketing Automation strategy, incorporating process, system and data management
* Work with Datwyler IT to evaluate potential CRM platform improvement solutions
* Define, execute and maintain ongoing CRM global governance across Datwyler
* Define and provide ongoing CRM reporting
* Serve as a Datwyler CRM expert, keeping abreast of emerging CRM and Marketing Automation trends and best practices
Qualifications
* University or HES diploma in a relevant field
* Minimum 3–5 years’ experience working with CRM and Marketing Automation implementation and management, ideally in a B2B environment
* English fluency; German or Mandarin desirable as a second language
* Strong listening, negotiation, presentation and analytical skills
* Entrepreneurial, proactive, open to change
Ready to start? Then apply directly via the "Apply now" button! Mr. Marko Colic (Manager Human Resources) and the recruiting team are looking forward to getting to know you and are available for further questions by email (marko.colic@datwyler.com) or by phone (+41 41 875 13 50).
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