Join BLACKROLL as a Workplace & Operations Manager! Shape the future here.
Tasks
* Oversee facilities, maintenance, and external service providers.
* Enhance visitor experiences and develop service standards.
* Manage corporate services, contracts, and budget effectively.
Skills
* Several years of experience in workplace or operations management.
* Proven expertise in vendor and cost management.
* Strong communication and service‑oriented mindset.
Team and Responsibilities
Shape the Space. Elevate the Experience. Enable Performance.
Our headquarters at Lake Constance is more than an office. It is a place where ideas are born, people come together, and culture becomes tangible.
As a Workplace & Operations Manager, you take on end‑to‑end responsibility for our workplace and operations infrastructure. You ensure that our locations, services, and internal processes function professionally, scale with our growth – and reflect our brand.
You combine operational excellence with a high standard of quality, service, and experience. Together with People & Culture, Finance, IT, and the Leadership Team, you shape a work environment that enables performance and strengthens culture.
You coordinate a small on‑site team and manage external partners with clear standards and high quality expectations.
YOUR RESPONSIBILITIES
* You are responsible for our locations and facilities including maintenance, security, and management of external service providers and strategically develop office and gym spaces.
* You take ownership of the visitor and partner experience and continuously develop service, space, and hospitality standards (including events & catering).
* You manage corporate services such as fleet, mobility, equipment, assets, and mobile devices – including contract, budget, and procurement management.
* You organize internal events and ensure professional onboarding and a strong employee experience together with IT and People & Culture.
* You further develop workplace and operations processes, actively manage external partners, and are responsible for quality, efficiency, and cost management.
Your Profile
* You bring several years of experience in workplace, facility, office, or operations management or hospitality environment.
* You have solid expertise in vendor, contract, and cost management; experience in dynamic or international organizations is a plus.
* You work hands‑on, structured, and solution‑oriented and take clear ownership.
* You combine pronounced service orientation with professional assertiveness.
* You communicate confidently with employees, partners, and leaders and lead with clarity and empathy.
* You have the passion to design work environments that connect brand, people, and performance.
What Awaits You With Us
We have created plenty of space for regeneration and recharging. Among other things, 6 weeks of vacation, home office regulations, and flexible working hours. Conscious phases of activation are a fixed part of an office where we implement healthy working. We love our location, which offers us a wonderful view of the lake and the associated benefits. Our work in roles is characterized by transparency, clear responsibilities, and self‑responsible action. Internal and external knowledge exchange is promoted and enables us to develop together continuously. We have a lot of fun together. In addition, as an employer, we cover 70% of pension fund contributions, and our employees enjoy product discounts internally as well as with external partners.
Ready to shape our workplace of the future?
If you want not only to manage but actively shape – if you want to take responsibility and influence a work environment that connects performance, culture, and brand – then we look forward to getting to know you.
You don’t need a classic cover letter. What really interests us is your ownership mindset and the impact you create.
Please answer the following questions briefly and concisely:
* What motivates you to design and take holistic responsibility for a workplace environment – and what would "success" look like for you after the first 12 months at BLACKROLL?
* Describe a situation in which you significantly improved the experience for employees, visitors, or partners through workplace, operations, or service design. What was your role and what specifically changed?
* This role works with many stakeholders and leads a small on‑site team. How do you typically build trust, set priorities, and ensure consistently high quality?
Your Contact Person
Do you have questions?
Ulrike Weber
+49 (0)7141/6962-594
karriere@blackroll.com
(Availability: Mon/Wed 09–14 hrs · Tue/Thu 09–17 hrs)
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