As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients
Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth
Job Description
* This role supports the delivery of strategic transformation initiatives to enhance Swissquote Bank's operational scalability, service quality, and continuous improvement culture. In this role, you will:
* Execute operational transformation initiatives across banking domains
* Conduct data-driven analyses using SQL and scripting languages to improve process efficiency and identify automation opportunities
* Develop reports and visualisations to support decision-making and process improvements
* Participate in root cause analysis, process mapping, and business case development
* Assist in change management through documentation and stakeholder engagement
* Collaborate across departments to implement operational improvements
* Apply banking-specific knowledge to align initiatives with business needs
* Minimum 3 years of practical experience in analytics reporting, process analysis, or operational/compliance functions—ideally within banking or financial services
* Hands-on experience with data extraction, manipulation, and analysis tools, particularly SQL
* Familiarity with scripting languages (e.g., PHP, JavaScript) and process automation technologies
* Experience documenting and maintaining business processes and procedures
* Strong analytical thinking and structured approach to solving complex problems
* Effective stakeholder engagement and interpersonal communication skills
* Demonstrated initiative and ownership in driving change
* Ability to collaborate across functions and adapt to evolving environments
* High attention to detail and commitment to quality
* Proficiency in SQL and experience querying relational databases
* Ability to produce clear, structured documentation and training materials
* Strong written and verbal communication skills in English; French is an advantage
Additional Information
* A chance to work in a high-performing team in a collaborative environment
* A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
* A great work environment in our offices located at Luxembourg’s Kirchberg financial district. Complementary fruit, tea and coffee
* Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more
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