Job Description
Join the lively team at Mama Shelter Zürich as our Night Auditor! ✨ You’ll be the guardian of the night, ensuring everything runs smoothly while our guests enjoy a cozy, peaceful stay. Let’s make the nighttime magical together! ✨
THE MISSION?
* Nighttime Superstar: Oversee nightly operations, making sure everything is in tip-top shape for our guests!
* Guest Experience Hero: Be the go-to person for guests during the night, addressing their needs and ensuring their comfort!
* Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanor—turn challenges into solutions!
* Safety Keeper: Ensure the safety and security of guests and staff by following protocols and conducting regular checks! ️
* Communication Champion: Collaborate with the day team to keep everyone in the loop, sharing any important updates!
* Administrative Ace: Manage night audit processes, handle reports, and keep everything organized and running smoothly! ️
* Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service! ✨
Ready to light up the night at Mama Shelter Zürich? We can't wait to hear from you! Let’s create magical nighttime moments together! ✨
Qualifications
MADE FOR YOU? ONLY IF…
* You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky.
* You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest.
* Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here!
* You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time.
* Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
* You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. ️
YOUR LITTLE EXTRAS :
* You always follow through: When you commit, you deliver. Every time.
* Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it.
* Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests.
* You know your people: You take the time to get to know your teammates and our guests. Relationships matter.
* You’ve got everyone’s back: We’re all in this together – one big family making magic happen. ✨
Additional Information
We’re sure you know the beat:
1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.