About Our Client
Our client is a leading international financial institution undergoing a significant HR modernization programme. The initiative focuses on optimizing HR processes and implementing new systems, including Workday modules and ServiceNow HR, to enhance the employee experience and streamline operations.
Job Description
This role supports the successful delivery of HR modernization initiatives, ensuring a smooth transition for end-users across multiple projects. Working under the HR Modernization Programme Manager, you will:
1. Assist Business Analysts with the implementation of new Workday modules (Time Tracking, Absence Management) and preparation for Payroll implementation.
2. Contribute to requirements gathering, functional specifications, testing, training, and transition to business-as-usual (BAU).
3. Provide end-user support during hypercare, resolve incidents, and escalate complex issues when required.
4. Produce and deliver training content to ensure effective use of new systems and processes.
5. Document and improve HR data and processes, proposing enhancements to increase efficiency and user satisfaction.
6. Support process reviews, configuration workbooks, functional testing, and data preparation activities.
7. Collaborate closely with cross-functional teams to ensure smooth integration of solutions and resolve any downstream impacts.
The Successful Applicant
* Minimum 3 years' experience in HR or HRIS (Operations, Talent, Performance, Compensation).
* Hands-on experience with HR system implementations, ideally Workday HCM or ServiceNow HR.
* Strong background in HR processes, data management, testing, and end-user training.
* Technologically agile with proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint).
* Excellent communication skills, customer-service orientation, and ability to work collaboratively across teams.
* Analytical, detail-oriented, and comfortable handling confidential information with integrity.
What's on Offer
An opportunity to contribute to a high-impact HR transformation programme within a renowned financial institution, gaining exposure to cutting-edge HR technologies and innovative process improvements. Job ID JN-072025-6799867_MP_CH
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