Join Die Hypothekarbank Lenzburg (HBL), a digital finance leader. Be part of a dynamic team shaping the future of banking.
Tasks
* Handle detailed inquiries during phone customer contact.
* Document carefully in core banking systems.
* Assist the team with administrative tasks.
Skills
* Completed bank training or extensive banking experience.
* Strong customer focus and phone inquiry experience.
* Excellent German and English, French or Italian a plus.
Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalisation and the open banking culture.
Banking of the future – while others are still talking about it, we are already in the thick of it. Fintechs, digital solutions, agility have long been part of our everyday life. Are you a reliable individual who would like to engage professionally for our bank? Then become part of our well-coordinated customer service team in the Service Center and help shape the future of HBL with us.
Your tasks
* Handling in-depth clarifications in telephone customer contact
* Careful documentation in the core banking systems
* Supporting the team with administrative tasks
* Assisting in the optimisation of processes to increase efficiency and quality
What you bring
* Completed banking training or several years of experience in banking
* High customer orientation as well as experience in telephone customer clarifications
* Very good German and English skills; French or Italian an advantage
* High commitment, initiative and strong sense of responsibility
* Precise working style as well as a networked way of thinking
* Self-initiative, curiosity and digital affinity
Our offer
* Varied and future-oriented activity
* Innovative, dynamic environment
* Attractive employment conditions
* Uncomplicated informal culture
* Suitable for re-entrants
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