Location: Münster, DE (On Site)
Employment Type: Full-time
Start Date: May/June 2026
About the role
At Jedsy, we are driven by innovation and progress. As a leader in advanced drone logistics, we are revolutionizing the air transport industry. We are a rapidly growing and expanding startup that offers employees numerous opportunities for professional development.
Drone Service Technician (m/f/d)
In this position, you will be responsible for learning the installation, maintenance, and repair of our medical delivery drones and mailboxes. You will be the first point of contact for all maintenance and customer-related issues and will ensure smooth operation and maximum customer satisfaction. If drone operations are impossible due to adverse weather, you will be responsible for organizing blood sample delivery by car. You will also assist in on the scene response, should our drone need to make an emergency or unscheduled landing.
Key Responsibilities
* Perform scheduled and unscheduled maintenance on drones.
* Install new mailboxes and swap batteries as needed.
* Store and charge batteries efficiently.
* Transport and pack drones for operational readiness.
* Drive in challenging weather conditions to ensure timely delivery of blood samples when drones are grounded.
* Act as the primary point of contact for customers and the operations center regarding drone flights and maintenance issues.
* Be involved in emergency response and interface with local authorities.
* Mentor and train future employees as the first specialist in this role.
* Travel to help launch future Jedsy locations across Europe.
* Travel to our Malawi, Africa office 2-3 times per year.
Requirements
* Must be an EU citizen.
* Technical and/or mechanical experience.
* Must speak both English and German at high levels.
* Structured and organized with excellent problem-solving skills.
* Valid driver’s license.
* Friendly and professional demeanor with excellent communication skills.
* Highly reliable with a strong commitment to operational excellence.
* Ability to travel occasionally for training and as needed for new city launches.
What We Offer
* The opportunity to directly influence the future of unmanned aviation.
* A commitment to personal growth, learning, and accountability, tailored to your strengths.
Our Differences Make Us Stronger
At Jedsy, we believe in the power of diversity. We promote equal opportunities, trust, and the voice of every team member. As innovators in air mobility, we recognize that change begins within our teams. Join us and take off with an amazing team!
#J-18808-Ljbffr