Technical Application Consultant (TAC) for Laboratory Digitalization and Automation
Join to apply for the Technical Application Consultant (TAC) for Laboratory Digitalization and Automation role at Mettler-Toledo International, Inc.
About Mettler-Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
In this role, providing competent and professional technical consultation during the pre-sales phase is key. The TAC ensures that the sales team of the market organization Switzerland offers the right solution tailored to the customer's specific requirements. The market organization serves the Swiss market with all products and services of METTLER TOLEDO. As the technical expert for the LabX software, the TAC conducts demonstrations and customer trainings either remotely or on‑site. For our location in Greifensee we are looking for a Technical Application Consultant 80 % – 100 % (all genders).
In this role, your responsibilities would include:
* You will professionally address technically complex questions, thereby ensuring high customer satisfaction.
* Expert Pre‑Sales Consultation: Support the sales process with technical expertise to ensure solutions meet customer needs.
* LabX Software Specialist: Lead demos and trainings remotely or on‑site to showcase LabX capabilities.
* Technical Problem Solving: Provide professional answers to complex technical inquiries from customers.
* Proactively identify new business opportunities and customers and pursue them actively.
What You Need to Succeed
Following requirements are necessary for this role:
* You have an academic degree in a technical and/or natural science background and preferably already bring experience in laboratory digitalization and automation or you have experience as a CSV‑expert/engineer in the pharma/chemical/life‑science industry.
* You understand the requirements of IT and system network engineers.
* You have excellent communication skills and enjoy engaging with customers to solve problems and conduct product demonstrations and trainings.
* You are proactive in identifying opportunities and driving business growth through customer engagement.
* You are comfortable working collaboratively within cross‑functional teams.
* You are fluent in English and German; French is an advantage.
Our Offer to You
We are offering:
* Flexible working hours where applicable, a hybrid work model, and a wide portfolio of training opportunities.
* 40 h week with at least 25 vacation days per year plus 4 to 7 additional days off (i.e. in between bank holidays).
* Free parking spaces and direct access to public transport from our facilities.
* Healthy menus cooked on‑site and special prices for employees at our own METTLER TOLEDO restaurant.
* A dynamic and innovation‑driven corporate culture that promotes teamwork, personal development, and a passion for excellence.
* A range of additional attractive benefits like discounts for sport clubs and others.
You can expect challenging, interesting, and varied tasks in an innovative and international environment, with the opportunity to network globally and realize your next career goal.
We only accept applications submitted on our job platform due to our data protection guidelines. Recruitment agencies are not accepted for this role. If you have any questions, please contact our Talent Acquisition Team at ta‑ch@mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in the Equal Employment Opportunity Policy at https://www.mt.com/dam/sustainability/equal-employment/Equal_Employment_Opportunity_Policy_2024-07.pdf.
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