Overview
Basel Headquarters / Basel Siège | full time 100% | unlimited | as of now
Head of Category Management (m/f/d) 100%
Special Everyday – that is our promise, and we base our service on it. With the values of team spirit, agility and customer focus that shape our work, we are making Manor the number 1 omnichannel department store for everyday life. Do you feel comfortable in a dynamic environment and are you looking for a new challenge? You’ve come to the right place.
To strengthen our E-commerce team, we are looking for a motivated and committed Head of Category Management (m/f/d) 100% in Basel Headquarters as of now.
Your Tasks
* You define and implement the online assortment and sales strategy, considering different models (wholesale, e-consignment, commission).
* You analyse and translate complex data (sales, margins, stock) into actionable business plans.
* You define the scope and strategy of commercial activities to develop sales and margins.
* You drive assortment planning and lifecycle management, from product onboarding to end-of-life and liquidation.
* You develop and execute initiatives to improve conversion rates and customer journey optimization.
* You coordinate and prioritize all digital campaigns in collaboration with marketing, CRM, SEA/SEO, social media, and other teams.
* You monitor the performance of traffic and conversion levers, ensuring alignment between online merchandising, onsite experience, and business objectives.
* You own budget responsibility for the category management scope, prepare revenue and margin forecasts; monitor results and analyze variances.
Your profile
* You have a degree in the field of e-commerce/ digital business/ category management.
* You have experience in P&L ownership, sales & margin optimization and budget planning.
* You have experience in retail or fashion/lifestyle industry as well as change management and process design.
* You have knowledge of loyalty programs and CRM segmentation strategies.
* You have experience in a marketplace or hybrid wholesale/consignment business model.
* You are familiar with UX research methods (A/B testing, user testing, heatmaps).
* You have excellent analytical skills and ability to interpret complex data and transform insights into actionable plans.
* You have excellent planning, prioritization, and organizational skills.
* You are fluent in German/French and English.
Manor AG, whose headquarters are in Basel, is the Swiss market leader in the department store industry, with a market share of around 60 percent. In total, the company employs around 7,500 people and trains some 250 apprentices each year. Manor AG operates 59 department stores, 27 Manor Food markets and 25 Manora restaurants as well as 3 distribution centres.
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