Luxoft's client, a buy-side focused provider of investment technology regulated by the Financial Conduct Authority in the United Kingdom, provides investment managers and financial institutions advanced front office tools and a holistic set of back-office services. This client is looking to strengthen their technical support towers enabling the business to focus on their growth ambitions. Luxoft is engaged to crystallize the existing support structure into an SLA governed service, providing best-in-class foundations for the client to build upon and advance their market opportunities. Operating from London, Hong Kong and Connecticut, the client is rapidly growing with institutional backing and a proven track record in delivering a suite of financial services to a market-leading standard.
Responsibilities
Database administration, maintenance and optimization
Support users across three geographies (USA, UK and Hong Kong)
Ensure robust functioning of databases within SLAs
Work on continuous improvement initiatives alongside the rest of the team
Maintain production stability and resolve incidents quickly, manage problems resulting from incidents effectively and create solutions to improve availability, uptime and other key metrics
Willingness to learn/support new DB platforms
Participation in rotational on-call schedule
Create and maintain documentation
Follow the change control processes and procedures
SKILLS
Must have
B.S/M.S. in Information Technology, Computer Science, Engineering or other related courses and/or equivalent training and experience
10+ years' experience supporting infrastructure underpinning complex information technology systems
Understanding of core technologies in use: Microsoft SQL Server -> Windows Server
Linux
Excellent written and verbal communication skills
Experience working with large databases in an Always On environment and other high-availability technologies
Database design & architecture
AWS RDS for Postgres
Nice to have
SAP ASE (Sybase) administration/support experience
Perl and PowerShell scripting
RedGate (SQL Monitor)
Experience in Global Markets, Banking and Financial Services domain, preferably working on the buy-side
Ability to work effectively within a globally distributed team with stakeholders and development team members spread across multiple locations
Flexibility to work overtime/adjust shift to cover gaps (emergency leaves) if required
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