Overview
Industry Advisor: Pharmaceuticals Industry at Microsoft. Our Healthcare & Life Sciences mission is to empower our clients and partners with innovations that bridge data, AI, and trust together to enhance the patient experience; support better outcomes across the HLS ecosystem; and restore the joy of practicing medicine to clinicians in more places and markets than ever before.
We are looking for an Industry Advisor with working knowledge in the Pharma industry.
Responsibilities
* Serves as a thought leader on industry-focused sales within Microsoft and as the Industry subject matter expert in digital transformation account planning.
* Acts as an industry advisor to executive-level business decision makers. Identifies business needs and customer readiness to land value propositions.
* Provides guidance from an industry perspective during early stages of opportunity engagements. Engages with senior decision makers to nurture new business opportunities.
* Initiates conversations with strategic customers to bring innovative ideas that showcase the need for strategic change.
* Determines root cause of customer problems, removes blockers, and establishes recovery action plan.
* Generates demand through industry presentations and events.
* Proactively seeks additional training, including information that adds to the understanding of customers' businesses, and shares it with team members.
* Serves as industry communicator to translate industry knowledge for the account management team. Collaborates with partners to identify future requirements and connect the partner ecosystems in efforts to scale business results.
* Extends relationships with peers and senior team members across solution areas.
* Proactively builds knowledge of Microsoft and industry solutions and capabilities.
Responsibilities – Planning and Engagement
* Leads multi-horizon planning to outline an approach for industry-oriented solution selling with the customer. Creates segment-focused three-horizon roadmaps for impactful accounts based on business and technology priorities, and a deep understanding of their industry.
* Identifies appropriate resources to execute on digital transformation plans to support mid- to long-term customer plans.
* Drives internal and customer envisioning and articulates business and program changes in the roadmaps around new capabilities.
* Builds mutually influential relationships with external senior- and executive-level decision makers and partners, leveraging targeted stakeholders at assigned customers.
* Defines an engagement strategy for identifying customer stakeholders with the most influence. Ensures effective procurement relationships and supports broad and specialist teams in determining who to contact.
* Engages in regular communication as an industry advisor to executive-level business decision makers, guiding industry solutions and connecting with delivery and success post-sale.
* Navigates complex environments to drive business value-case creation.
Sales Execution
* Identifies needs and industry readiness of customers and leverages internal resources to land value propositions and solution plays.
* Opens customer opportunities based on industry objectives, best practices, and new stakeholder relationships. Identifies high-impact, repeatable use cases for reuse across customers.
* Proposes solutions and aligns services with customer needs and innovation initiatives with an industry narrative.
* As a trusted advisor, shapes and leads strategic decisions with a compelling business case rooted in industry context.
* Incubates and develops early-stage pipeline for large-scale digital transformation opportunities and drives related partnerships.
* Delivers a strong connection to delivery and success post-sale, to help customers realize desired business value.
Qualifications
Required/minimum qualifications
* Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology
* Industry-relevant equivalent management or technical work experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Industries
* Software Development
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Industry Advisor: Pharmaceuticals Industry
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