Junior System Support EngineerRoche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-standing customer, Roche Diagnostics International AG in Rotkreuz, we are looking for aJunior System Support EngineerBackground:The RDS R&D organization operates globally, with international teams across various sites and countries, and is structured into four networks and four chapter areas. They are currently seeking a passionate, proactive, and eager-to-learn individual to fill the role of Junior System Support Engineer within the R&D Service chapter, located in Rotkreuz (CH).In this junior role, you will be trained and mentored to become a key technical contributor within a cross-functional environment. You will support the team in maintaining and troubleshooting Roche Diagnostic Systems throughout their entire lifecycle, from development to post-launch.Tasks & Responsibilities:Serve as a technical expert and primary point of contact for internal customers regarding all service aspectsInstall Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) databasePerform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issuesManage the deployment and servicing of various systems and their specific configurationsEnsure comprehensive documentation in accordance with established quality standardsProvide technical support for global development trialsMust Haves:An academic degree in technical engineering (e.G., Medical Devices, Electronics/Automation, Mechatronics, Mechanical Engineering) or completed technical vocational training (e.G. mechatronic, electronics mechanic technician)1-3 years of work experience during vocational training for example as an automotive mechanic, service technician or precision mechanicFluent in English and GermanStrong logical thinking and a talent for troubleshooting technical problems across diagnostic hardware, software, or IT setupsA proactive, service-oriented team player with a strong desire to learn, ask questions, and develop hands-on skills in servicing diagnostic instrumentsNice to Haves:High willingness to learn and work within a highly regulated industry and in laboratories with biosafety levels S1 and S2 (training will be provided).What you are offered:An opportunity to work in one of the most important pharmaceutical companies in the worldModern campus with plenty of green spaces and meeting zonesCentral location with highway access and train station nearbyVaried job profileHome office optionFurther training opportunities through temptrainingWorking in a dynamic and motivated teamGood remunerationYou are welcome to send your complete application documents (german or english) to Ms Rutz.Chemie Pharma Medizintechnik Zug Luzern Vollzeit Fulltime Servicetechniker Automatiker jid9465da4a jit0624a jiy26a