Department:
Tournament and Venue Operations
Location:
Zurich
Description
As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.
Join the team as a freelancer and support us on our mission.
THE POSITION
These are your key tasks:
* Contribute to the development and maintenance of project plans, service level agreements (SLAs), and risk tracking systems in alignment with FIFA's 4-year tournament and event schedule.
* Support the effective management of the FIFA Uniform Programme by maintaining operational excellence, including daily inbox management and tracking uniform issuance per individual.
* Coordinate and execute uniform operations for all FIFA tournaments and events—this includes preparing distribution lists, managing pick-and-pack processes, consolidating returns, and overseeing staff uniform issuance (both mass and ad hoc).
* Act as a key advocate for the Uniforms Programme by representing uniform policies and tournament-specific requirements during Workforce Briefings, ensuring consistency and compliance across all stakeholders.
* Maintain accurate and up-to-date uniform data through monthly reporting on stock levels, inventory, orders, and project statuses, including challenges and risk mitigation strategies.
* Monitor inventory levels and assist in planning and placing uniform orders, aligning with supplier lead times and logistical constraints.
* Foster strong cross-functional relationships within FIFA (e.g., Logistics, Project Leads, Guest Operations) and with external partners, including uniform suppliers and warehouse providers.
* Contribute to the continuous improvement of uniform operations by developing and refining best practices and operational processes.
YOUR PROFILE
**We work hard at FIFA.
We are dedicated, ambitious and innovative.**
And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
The specific competencies we require for this position are:
* 1–3 years of professional experience in operations, uniforms, retail, or major event delivery (experience with FIFA events or other global sporting events is a plus)
* Solid understanding of operational processes, ideally gained in a high-paced, large-scale event or logistics environment
* Strong project management and presentation skills, with the ability to manage concurrent projects independently and as part of a team
* Excellent verbal and written communication skills in English; additional languages such as French, Spanish, or German are highly desirable
* Tech-savvy, with proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with CRM systems, SAP, and project management tools (e.g. ) is preferred
* Knowledge of Rosterfy is a plus
* Flexible, innovative, and solutions-driven, with the ability to adapt quickly and efficiently under pressure
* Demonstrated relationship-building skills, with a collaborative mindset and experience working in cross-cultural teams
* Willingness to travel as required for tournament or event-related duties