* Provide strategic and operational HR leadership * Lead HR strategy and transformation across France and Switzerland About Our Client Our client is an international company in the hospitality industry. Job Description Strategic Leadership & Transformation * Modernize HR processes across both countries (hiring, onboarding, performance, learning, mobility, exits), ensuring scalability, simplicity, and compliance. * Transform compensation & benefits to ensure market competitiveness, internal equity, and cost effectiveness (salary structures, bonus schemes, incentives, benefits benchmarking, job leveling). * Establish HR governance (policies, standards, controls, RACI) and define KPIs and reporting cadence. * Provide data-driven insights to support executive decision-making (workforce analytics, turnover, absenteeism, productivity, cost of labor). * Shape the talent strategy: workforce planning, succession, leadership pipeline, and development paths tailored to hospitality operations. * Drive change management for HR initiatives, communicating clearly with leaders, managers, and frontline teams. Operational Excellence * Ensure end-to-end payroll oversight (accuracy, timeliness, controls) for France and Switzerland; supervise vendors and internal teams. * Maintain labor law compliance: French Labor Code (including CSE, DSN, social declarations, collective agreements) and Swiss HR practices (cantonal considerations, social insurances, working time, LPP/AVS). * Oversee employee relations and social dialogue (works councils and union interactions in France; collaborative approaches in Switzerland). * Ensure robust case management (disciplinary matters, grievances, disputes) with legal partners where needed. * Strengthen HRIS and data quality (master data, roles, access, dashboards) and drive process automation. * Support health & safety, well-being, and prevention measures adapted to hospitality operations and retail-like environments. * Uphold a service-oriented HR model with timely, pragmatic support to operations and managers. Leadership & Collaboration * Lead and develop a team of 2 HR Managers in France (coaching, objectives, performance, upskilling). * Partner closely with operational leaders. * Serve as a trusted advisor to the CFO (and CEO when needed) on workforce planning, organizational development, and people risks. * Ensure regular presence in Paris to support local HR teams, operations, and stakeholders. The Successful Applicant * 10 years of progressive HR experience, including cross-border responsibilities and multi-site operations. * Proven track record leading HR transformation while maintaining strong operational control. * Deep knowledge of French labor law (CSE, collective bargaining, social contributions, working time, temp/seasonal labor) and solid understanding of Swiss HR practices (social insurances, pensions, working time, terminations). * Strong payroll oversight and compensation strategy experience, including benefits and incentive design. * Experience in hospitality or adjacent retail/blue-collar environments with diverse employee populations. * Demonstrated stakeholder management: executive communication, social partners, and operational leaders. * Comfortable with HR analytics and HRIS (defining KPIs, dashboards, and data governance). * Bilingual French & English (written and spoken); additional languages are a plus. * Hands-on, pragmatic, service-oriented, with a strategic mindset and strong execution. * Change leadership and influencing skills; able to navigate ambiguity and drive adoption. * Analytical rigor, attention to detail, and high standards of confidentiality and ethics. * Strong planning and prioritization, able to balance transformation with day-to-day delivery. What's on Offer Full time and permanent position. Quote job ref JN-122025-6903958 Job Function Human Resources Specialisation HR Director Industry Retail Location Geneva Contract Type Permanent Job Reference JN-122025-6903958