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Smartedge’s Client is looking for an individual to help with theirIT System Administrator / EUC Support consultant _ on aPermanent role in Lucerne, Switzerland ( Onsite )
Job Summary:
Seeking a skilled and proactive System Administrator to join our Local IT Support team. This role involves providing hands-on technical support, managing IT infrastructure, and ensuring seamless operation of IT services for end users and business-critical systems. The ideal candidate will have a strong background in system administration, troubleshooting skills, and experience in supporting IT infrastructure within manufacturing or plant environments. Familiarity with Process Control Domain (PCD) and Operational Technology (OT) infrastructure management is highly desirable.
Key Responsibilities:
5 + years of experience in system administration and local IT support, preferably in manufacturing or plant environments.
Proficiency in Windows Server, Active Directory, and Group Policy management.
Experience with networking concepts (LAN, WAN, DHCP, DNS, VLANs) and tools.
Familiarity with virtualization platforms such as VMware or Hyper-V.
Hands-on experience with ServiceNow and ticket management.
Strong troubleshooting skills and the ability to prioritize tasks effectively.
Excellent communication and interpersonal skills
Provide end-user support for hardware, software, and peripheral devices (e.g., desktops, laptops, printers, and mobile devices).
Troubleshoot and resolve issues with operating systems (Windows, macOS, Linux), office applications, and enterprise tools.
Assist users with password resets, account unlocks, and access requests.
Manage and maintain on-site servers, storage systems, network devices, and backup solutions.
Ensure high availability and optimal performance of compute, storage, and network resources.
Monitor and maintain IT infrastructure, addressing issues proactively to avoid downtime.
Support and manage infrastructure in manufacturing plants, ensuring seamless integration of IT with OT systems.
Maintain and troubleshoot PCD/OT environments, including industrial networks, SCADA systems, and control devices.
Perform system imaging, software installation, and updates for end-user devices.
Act as the first point of contact for on-site IT issues, escalating complex problems to higher-tier support as needed.
Set up, configure, and troubleshoot meeting room equipment (AV systems, projectors, etc.).
Triage with local Vendors in local language when the support is required for Priority Incidents.
German speaking level : C1
If this sounds like a role you would be interested in or if you know someone in this field.
Connect with me or email me at divya.d@smartedgesolutions.co.uk
Alternatively, you can call me on Tel:+44(0)2035002387
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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