Location, Type, Skill, Responsibilities & More
IT Support Specialist_Basel
Location
Basel, Switzerland
Type
Full time, Onsite
Hours
8 hours per day
Skills
Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking.
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time,Onsite) "IT Support Specialist" in Switzerland.
Responsibilities
* Provide first- or second-level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
* Should have basic knowledge of the Mac operating system to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
* Must hold a valid work permit in Switzerland.
* Several years of experience in the IT field.
* English and Local Language/German fluency (Minimum- B2).
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position and location in the subject line (with a WhatsApp number) as soon as possible.
Apply here- somona.rahman@bcic-swiss.com
Salary: Negotiable
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