P On behalf of a leading international luxury house, we are seeking an experienced bFlagship Boutique Manager /b to lead its prestigious Zurich flagship, located in one of Switzerland’s most exclusive retail destinations.br/ /pp Managing a team of ca.20 associates, this role calls for a well rounded leader who combines strong ambassadorship and commercial acumen with an exceptional sense of service, product, and client relationships. The successful candidate will ensure the boutique operates at the highest standards of performance, presentation, and client engagement, in line with the brand’s positioning within the global luxury landscape. br/ /pp br/ /pp bRESPONSIBILITIES /b br/ /pp br/ /pp bFlagship Leadership Retail Performance /bbr/ /pul li Lead, inspire, and develop a team of about 20 associates across all boutique functions br/ /lili Drive commercial performance through KPIs while maintaining a highly qualitative, service-driven culture br/ /lili Ensure excellence in visual merchandising, product presentation, and overall boutique standards br/ /lili Partner closely with regional leadership to execute strategic objectives br/ /li /ulp br/ /pp bClient Experience Clienteling /bbr/ /pul li Build and nurture long-term relationships with local and international HNW/UHNW clientele br/ /lili Deliver highly personalized, discreet service aligned with elevated luxury standards br/ /lili Lead and elevate CRM and clienteling practices within the team br/ /lili Strengthen the boutique’s positioning within Zurich’s luxury ecosystem br/ /li /ulp br/ /pp bOperations Boutique Management /bbr/ /pul li Oversee daily boutique operations ensuring efficiency, compliance, and excellence at all times br/ /lili Manage stock, inventory integrity, and operational procedures in line with brand guidelines br/ /lili Act as key liaison with internal stakeholders and external partners where required br/ /lili Ensure seamless coordination across all boutique activities br/ /li /ulp br/ /pp bTeam Leadership Development /bbr/ /pul li Recruit, coach, and develop a high-performing and cohesive team br/ /lili Foster a culture of elegance, accountability, collaboration, and discretion br/ /lili Lead by example with strong presence on the floor and during key commercial moments br/ /li /ulp br/ /pp bPROFILE /bbr/ /pul li 15+ years’ experience in luxury retail, including leadership of flagship or high-profile boutiques br/ /lili Strong background in fashion, accessories, or lifestyle luxury environments br/ /lili Proven success managing demanding HNW/UHNW clientele br/ /lili Excellent leadership presence with refined interpersonal and communication skills br/ /lili Highly organized, detail-oriented, and operationally strong br/ /lili Fluent in English and German; additional languages such as French or Italian are an advantage br/ /lili Based in Switzerland or willing to relocate (EU nationals only) br/ /li /ulp br/ /pp bWhy This Role /bbr/ /pp This is a rare opportunity to lead one of Zurich’s most prestigious luxury retail locations, at the heart of one of Europe’s most refined shopping destinations. The role offers high visibility, significant autonomy, and the chance to shape the performance and client experience of a flagship boutique operating at the highest standards of contemporary luxury. br/ /pp br/ /pp bApply Online /b or reach out to our team and take a step towards your next fulfilling career opportunity! br/ /ppbr/ /p br/