* Publication date: 02 December 2025 * Workload: 100% * Contract type: Permanent position * Place of work: Neuchâtel The After Sales Project Manager will play a crucial role in overseeing and coordinating customer service projects within the FMCG sector. This permanent role in Neuchâtel requires exceptional organizational skills and a proactive approach to ensure successful project implementation and client satisfaction. Our client is a medium-sized company operating in the FMCG sector. They are known for their commitment to delivering high-quality products and services, coupled with a customer-focused approach. Located in Neuchâtel, the company provides a professional and structured environment to thrive in. Description * Manage and oversee after-sales projects, ensuring timely and efficient execution. * Collaborate closely with the customer service department to address client needs and expectations. * Develop and implement strategies to improve after-sales processes. * Monitor project progress and resolve any potential issues proactively. * Coordinate with cross-functional teams to ensure seamless communication and project alignment. * Prepare and present reports to stakeholders on project outcomes and performance. * Ensure compliance with company standards and industry regulations. * Support the team in identifying opportunities for process optimisation and innovation. Profile * A relevant educational background (Master Degree) in business, project management, or a related field. * 3 to 7 years maximum of experience in marketing, business development (ideally in After-Sales or as a Sales Coordinator), or finance, with strong expertise in project management. * Proficient in Excel, SAP and Power BI. * Strong problem-solving skills and attention to detail. * Excellent communication skills in French;English. * An ability to work collaboratively and adapt to dynamic environments. Job Offer * A permanent position in a respected company within the FMCG sector. * Participation in a comprehensive health insurance plan. * Opportunities for professional growth and development. * A chance to work in Neuchâtel within a supportive and professional team.