Job Description Create and update customer accounts and price lists ensuring accuracy and consistency according to established checklists Manage the creation and updating of surgeon profiles in the system Review, manage, and archive contracts, ensuring proper follow-up and compliance with organizational procedures. Review, manage, and archive Foreign Corrupt Practices Act (FCPA) documents, ensuring adherence to regulatory requirements. Prepare for and support audits, ensuring all relevant documentation and processes meet audit standards. Assist in the preparation of weekly and monthly reporting for Customer Service, STAAR Management and Sales Provide on-demand backup support for Customer Service Representatives Your profile Completed administrative/commercial education (or similar) Working experience within a Customer Service department, preferably within an international organization is preferred Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus Proficient computer and MS Office skills Stress resistant, reliable and flexible personality with very good communication skills Open minded as well as service oriented with excellent problem-solving skills Experience in Oracle Cloud Applications or Oracle ERP is a plus The right decision: working at STAAR Surgical STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits: 40 working hours a week Modern working spaces Minimum 25 days of vacations Modern cafeteria spaces Monthly contribution to health insurance costs Training and development plans Free parking spaces as well as very good connections to public transportation Regular social company events such as summer party/winter party If you want to contribute to the Evolution in visual freedom™ and become part of our passionate team, send us your full application. For more information, please reach out to Yathuna Alvappillai, Senior HR Generalist (032 33288 88) or visit us online at www.staar.com j4id9828823a j4it0936a j4iy25a