Mandated by our client, our team Gi Life Sciences is looking for a Supply Chain and Customer Service Specialist in the region of Neuchâtel.
Start date: December 1, 2025
Duration: 1 year
Location: Neuchâtel
Tasks
* Organize transport between manufacturing sites, 3PL and clients
* Coordinate import / export activities and issue required shipping documents
* Manage returns and rework at supply sites, ensuring cost recovery from appropriate parties
* Report transport incidents and liaise with the global transport team
* Receive and accurately process supplier invoices and toll charges
* Resolve price discrepancies and payment requests
* Issue invoices to markets and provide documentation for financial audits
* Meet the end‑of‑month and year‑end reporting deadlines
* Liaise with quality control for product testing, publication and generation of certificates of analysis (CoA)
* Ensure compliance with regulatory, financial, EHS and security procedures
* Perform all SAP transactions in a compliant and timely manner
* Support product launches, redeployments, allocations and change controls
* Maintain master data, including customer profiles, contracts, information records and source lists
* Ensure that customers and supply sites comply with toll and commercial rules
* Collaborate with external manufacturing organizations on the implementation of a new procurement model
* Perform end‑of‑month inventory reviews with 3PLs and CMOs
* Provide accurate documentation and support for internal and external audits
* Perform all activities in accordance with good distribution practices
Profile
* Bachelor’s degree (BS) in supply chain management, business administration or related field
* Mastery of supply chain standards and best practices
* Minimum of 3 years experience in the pharmaceutical or consumer goods industry, within a multinational supply chain management environment
* In‑depth knowledge of distribution processes in the supply chain
* Proven experience in working with suppliers, freight forwarders and logistics providers (3PL), particularly for export and import operations of products
* Languages: English (Fluent)
Contact
GI LIFE SCIENCES CONTACT :
jessica.liuzzo@gigroup.com
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