Position Responsibilities
1. Prepare for regulatory examinations by gathering relevant data, analyzing regulatory changes, and organizing required documentation.
Design and execute mock examinations to assess preparedness for regulatory reviews and internal audits.
Ensure all compliance-related data is updated, accurate, complete, and well-organized for audit and reporting purposes.
2. Lead and manage remediation efforts in response to regulatory findings, internal audits, and compliance reviews.
Ensure timely and effective resolution of issues in accordance with regulatory expectations.
3. Develop and oversee corrective action plans that address identified compliance gaps. Ensure actions are specific, measurable, achievable, relevant, and time-bound (SMART), and that they prevent recurrence.
4. Conduct regular gap assessments to identify non-compliance with regulatory requirements and internal guidelines.
Perform root cause analysis and work closely with stakeholders to develop and implement corrective action plans.
Ensure corrective action plans are aligned with identified compliance issues and prevent recurrence.
Coordinate with business units and compliance partners to ensure timely execution and completion of corrective actions.
5. Collaborate with internal stakeholders to ensure timely, complete, and accurate responses to regulatory inquiries.
Work with the Controls Documentation Team to ensure compliance controls are current and effective.
Experience in documentation, with the ability to create policy/guidelines documents based on stakeholder discussions.
Serve as a liaison between compliance, business units, and regulators. Facilitate consensus on remediation priorities, timelines, and outcomes. Communicate progress and risks effectively to senior leadership.
6. Maintain strong governance over remediation activities, including documentation, tracking, reporting, and validation.
Ensure alignment with enterprise risk management and compliance frameworks.
7. Leverage analytical tools to generate reports on issue trends and remediation activities across the organization.
Background in documentation and data analysis to support compliance and remediation efforts.
Conduct thorough root cause analysis to identify systemic issues and design targeted remediation strategies. Collaborate with business units and compliance partners to validate findings and implement solutions.
8. Align remediation efforts with continuous improvement programs to enhance overall efficiency and effectiveness.
Required Qualifications:
9. With at least 5+ years of experience in compliance, risk management, or audit within financial services
10. With at least 3+ years in a leadership role cumulative to 5+ yrs. of experience
Proven strong understanding of regulatory frameworks and examination process
11. Excellent communication, stakeholder engagement, and analytical skills.
12. Intermediate proficiency in Microsoft Office Suite
13. Bachelor’s degree, preferably related to Banking, Finance, Insurance, Accounting or related course
Preferred Qualifications:
14. Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus.
15. Excellent organizational skills
16. Excellent written and verbal communication skills in negotiating, influencing, and relationship building skills.
17. Ability to solve problems and excellent execution of the action plans
18. Strong ethical compass and discipline
19. Ability to work independently and collaboratively with all levels of management in the organization.
20. Ability to facilitate decision making across groups in the company.
21. Ability to set priorities, managing overlapping timelines and competing demands
22. Comprehensive knowledge of the financial services industry and regulatory environment with an advanced understanding of the Company’s business
23. Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers)
24. We’ll empower you to learn and grow the career you want.
25. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
26. As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Hybrid