Supply Chain & Export Specialist2 Description Position Summary All cross-border business that is done throughoutthe world is being routed through Omya International AG.
All directbusiness for our Calcium Carbonates is routed through the Customer Service Supply Chain & Export team at the headquarters in Oftringen.
We ensure a smooth process/service for the directcustomers/key accounts and Omya selling units.
This includes theorder processing from A-Z (from quotation to invoicing/dunning).
The Customer Service team processes the orders, arranges shipments(with or without inspections), creates documents for exportpurposes, controls the freight charges and has the responsibilityto ensure a timely delivery to the goods receiver.
In addition, wesupport Sales in administration matters for the assigned customersand are responsible for the claim management.
Key Accountabilities- Processing of stock-, third party- and Chain orders for theassigned customers - Creation of price-offer calculations -Coordination with Omya plants and selling units in the assignedcountries - Shipment / Export processing; incl.
creation ofdocuments and coordination with the forwarders - Processing ofchange requests and invoice sending for chain orders - Monitoringof automatized Chain Orders and problem solving if the orders arestuck - Arrange customer-bonus credits for year-end closing -Coordination of claims with customers and selling units.
Create andcontrol the data in CRM.
Creation of credit memos to claims ifnecessary.
- Send out dunning letters to customers and coordinatethe credit limits of assigned customers.
- GR/IR checks and supportfor the assigned countries - Administrational support for the salesmanager or selling units for the assigned customers Key Requirements Education - Commercial apprenticeship or equivalenteducation - “Exportsachbearbeiter” (Export clerk) of advantage Experience Few years of experience in export is an advantage Knowledge & Skills - SAP experienced (Modules MM and SD) -Customer Service mindset - Strong, assertive team spirit andcommunication skills - Very good, connected thinking - Good senseof responsibility prioritizing of assigned work Language - Verygood English skills (spoken and written) Contact HR Business Partner, Simone Michelotti Mail: jobs.ch@omya.com Apply Now