Required profile:
* Minimum 5 years of professional experience in a B2B industrial environment, preferably within an SME.
* Engineering background, ideally in electronics, mechatronics, industrial automation, or a related technical field.
* Strong technical support capabilities in both hardware and software environments, with sensitivity to the demands of safety-critical industries (i.e. Nuclear Power Plants).
* Strong interest in IT and electronics, with the ability to troubleshoot and explain complex technical systems.
* Proven product & project management experience with hands-on involvement in project documentation, FAT/SAT procedures, on-site commissioning, and technical training.
* Comfortable managing and maintaining technical documentation such as user manuals, release notes, and application notes.
* High attention to details, accuracy and quality standards, particularly important for safety-critical and regulated industries (Nuclear Power Plants, LNG).
* Experience in after-sales support, including RMA process management and customer follow-up.
* Strong analytical and problem-solving skills, and the ability to communicate clearly with both technical and non-technical stakeholders.
* Ability to work both autonomously and collaboratively in a small, multidisciplinary team.
* Fluent in English and French (minimum C1 level), with excellent communication and technical writing skills.
* Willingness to travel internationally (approximately 10%) for commissioning, technical support, and customer interaction.
Our offer:
* Work on an innovative, high-performance product line (MARMOT) used in critical safety applications.
* Challenging and versatile work supporting leading industries with high-quality Swiss made products
* Full ownership of project management tasks with a high degree of autonomy and self-direction
* International exposure through customer interactions and occasional worldwide travel
* Supportive, open-minded work environment with opportunities to learn, grow, and develop new skills
* Flexible working conditions, including the possibility of one day per week home office
Position:
Full-time, position open now, location in Sainte-Croix, CH
Application:
Thank you for your interest in this opportunity. We look forward to receiving your application. Please submit your complete application in English (CV and cover letter) to:
Only candidates with a valid Swiss work permit will be considered.
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