Ph3Job Overview /h3 pOur Digital Business Services (DBS) encompasses infrastructure, applications, data and reporting, as well as projects, including roll‑ins, and delivers digital solutions to support productivity, growth, and customer experience. As a Workplace Specialist 100% (f/m/d) in the Digital Workplace Solutions team, you will manage a large device landscape through remote maintenance and management tools such as SCCM and Intune in an international environment. Location: Greifensee, Switzerland. /p h3Responsibilities /h3 ul liFirst‑and second‑level support for PCs, laptops, printers, and IP telephony / MS Teams telephony, as well as local network hardware and software including operating systems. /li liRe‑/staging of computers and end devices. /li liActive Directory administration, including accounts, groups, mailboxes, and group policies. /li liInstallation, maintenance, and troubleshooting of standard software and tokens. /li liSystem management and client administration with SCCM / Intune. /li liManagement of permissions for large data volumes and file structures. /li liParticipation in SOX audits and controls (e.g. patching, antivirus, AD access). /li liParticipation in, and in some cases taking responsibility for, rollouts of hardware and software. /li liBasic client engineering and packaging tasks. /li liTechnical responsibility for defined workplace topics and actively contributing to the further development of standards, processes, and documentation. /li liContributing to the coordination of workplace activities across sites and independently prioritizing tasks within the team. /li liProviding deputy support to Area IT Management in day‑to‑day operations (e.g. prioritization, escalations, coordination). /li liCommunication and coordination with internal and external IT partners and vendors in connection with changes, updates, and incidents. /li /ul h3Qualifications /h3 ul liCompleted training as an IT specialist or comparable technical basic training. /li liSeveral years of experience in a workplace, endpoint or client‑focused IT support role. /li liStrong knowledge of products, market and technology in the areas of PCs, printers, mobile devices, LAN as well as Office and collaboration solutions. /li liSound experience with Windows operating systems, MS Office products and ideally Dell hardware. /li liExperience with SCCM, Intune and software packaging is an advantage. /li liStrong service and customer focus, with a communicative and team‑oriented personality. /li liConfident and supportive approach to internal stakeholders and specialist teams, with a proactive mindset and willingness to take ownership. /li liFluent in English; German is highly beneficial, but not required. /li /ul h3Benefits /h3 ul liFlexible working hours, hybrid work model, and a wide portfolio of training opportunities. /li li40‑hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays. /li liFree parking and direct access to public transport. /li liEmployees in Urdorf can purchase monthly lunch checks and enjoy healthy meals at a reduced price, either externally or in our cafeteria. /li liA range of additional attractive benefits, including employee discounts at select area businesses. /li liOpportunity to work in an innovative and international environment, network globally and achieve your career goals. /li /ul /p #J-18808-Ljbffr