Room Service Manager Position
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Vacancy for a professional and experienced Room Service Manager to lead our team of dedicated staff.
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* Effective management of room service operations, ensuring seamless delivery of food and beverages to guests.
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* Team leadership, with a focus on developing the skills and competencies of staff members.
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* Close collaboration with kitchen and front desk teams to ensure smooth communication and efficient operations.
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* Promoting high-quality standards in all aspects of room service, including food quality, presentation, and timeliness.
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* Managing inventory, ordering supplies, and conducting regular audits to maintain optimal stock levels.
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* Ensuring exceptional guest satisfaction through prompt and courteous service, addressing any complaints or issues promptly.
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* Conducting regular meetings and performance reviews to monitor progress and provide constructive feedback.
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* Recruiting, training, and developing staff members to meet business needs and objectives.
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Key Responsibilities:
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* Leadership of a team of 10 staff members.
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* Kitchen and front desk coordination.
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* Guest satisfaction and complaint handling.
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* Inventories and supply management.
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* Quality control and audits.
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Requirements:
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* Degree in hospitality or related field.
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* Minimum 3 years of experience in a similar role.
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* Strong leadership and communication skills.
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* Able to work in a fast-paced environment.
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* Fluent English and German language skills.
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* Additional languages an advantage.
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Benefits:
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* International career opportunities.
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* Competitive salary and benefits package.
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* Personal accommodation near the hotel.
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* Free access to internal kindergarten.
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* Regular employee activities and events.
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* Professional development opportunities.
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We look forward to receiving your application!
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