JOB TITLE: Automation & AI Systems Engineer
DEPARTMENT: IT / Digital Transformation
REPORTS TO: Chief Information Technology Officer
FLSA STATUS: Exempt
Summary The Automation & AI Systems Engineer is a hands‑on developer and architect responsible for building and maintaining the automation and AI systems that power Bay Cities’ digital ecosystem. This role designs enterprise‑grade workflows, Copilot‑style AI agents, and Power Platform applications that connect business units, eliminate manual work, and enable data‑driven decisions. Working directly with the CITO and cross‑functional stakeholders, the Engineer will scope automation opportunities, plan implementation, calculate ROI, and deliver measurable outcomes through technology. This is a strategic technical role for a builder who understands how to integrate systems, scale solutions, and operationalize AI and automation across business units.
Job Function / Purpose Automation & Workflow Engineering Design, build, and maintain enterprise‑grade automations using Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse) and n8n.
Create scalable, modular workflows in n8n to orchestrate integrations between ERP, M365, SharePoint, and third‑party systems.
Develop integrations between ERP systems (Amtech, Llumin, Helios, Encore) and Microsoft 365 through APIs, Logic Apps, and Fabric connectors.
Manage n8n workflows across environments, ensuring version control, documentation, and operational reliability.
Document system architecture, process logic, and dependencies for support and scalability.
AI Systems Development Build, train, and maintain AI agents and copilots using Copilot Studio, Azure OpenAI, and n8n‑triggered workflows.
Design prompt engineering strategies and custom GPT‑based tools to support departments (HR, Finance, Operations, Sales).
Integrate AI systems with structured business data (Fabric, Power BI, SharePoint) to drive insight and automation.
Research, test, and implement AI models for predictive analytics, document processing, and process optimization.
Ensure proper governance and compliance for AI and automation usage.
Project & Initiative Management Partner with the CITO to scope automation and AI opportunities aligned with company strategy.
Translate business challenges into automation roadmaps with defined deliverables, milestones, and ROI.
Prepare project proposals outlining resource requirements, technical approach, and business impact.
Lead technical execution from design through testing, rollout, and documentation.
Collaboration & Cross‑Functional Integration Collaborate with IT, Data, and Workflow Teams to connect automation efforts across systems (Switch, WebCenter, Tilia, Ignition).
Support development of a company‑wide Automation & AI Library that centralizes reusable n8n flows, Power Automate templates, and agent designs.
Provide documentation, runbooks, and training materials to improve adoption and sustainability.
Mentor and guide other technical staff on Power Platform, n8n, automation best practices, and AI integration.
Data & Reporting Align automations with Power BI dashboards and Fabric datasets for real‑time business visibility.
Track automation performance and adoption, providing data‑backed ROI reporting.
Establish and monitor KPIs for automation uptime, performance, and reduction in manual workflows.
Education, Experience & Competencies Bachelor’s degree in Engineering, Information Systems, Computer Science, or related technical field.
3+ years of experience developing automations, Power Platform solutions, or AI‑integrated workflows.
Proven experience designing and deploying enterprise systems using Microsoft Power Platform, n8n workflow orchestration, Azure services, Microsoft Copilot, and APIs.
Strong documentation, testing, and problem‑solving skills.
Ability to present ROI, efficiency, and performance outcomes to technical and non‑technical stakeholders.
Preferred Experience integrating ERP systems (Amtech, Llumin, Helios, Encore) or manufacturing automation platforms.
Hands‑on experience with AI tools such as ChatGPT, Claude, or Copilot for Microsoft 365.
Familiarity with data pipelines, Power BI reporting, and Microsoft Fabric.
Background in manufacturing, packaging, or workflow automation industries.
Strong understanding of business process design and digital transformation methodologies.
Core Competencies High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles.
Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat.
Operates with a customer service orientation internally and externally. Builds strong, positive relationships with all stakeholders.
Acts as an owner of the business and instills that same attitude and level of action in others. Proactive in taking responsibility for all outcomes.
Regularly involves others in decisions that affect their job or work environment. Demonstrates cooperation and trust with colleagues and teams across organizational boundaries.
Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation.
Displays original thinking and creativity; meets challenges with resourcefulness; learns quickly when facing new problems.
Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external.
Other US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
Frequent travel (up to 35%) to Bay Cities headquarters in Pico Rivera, CA and other company sites as required.
Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and color vision.
Work environment includes front‑office and manufacturing. The noise level in the work environment is usually moderate.
Pre‑Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.
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