Are you passionate about technology and want to see real impact by helping our customers solve problems quickly and reliably? Then this job could be your next step! As an IT Support & Network Technician (m/f/d), you are the central contact person for our customers and ensure that our innovative parking and access systems run smoothly.
This is what you can expect
Responsible support: You will remotely support our customers from within the support team and ensure that their systems function stably and reliably.
Ensuring service quality: You process technical requests according to agreed service levels (SLA) and actively contribute to improving response and resolution times.
Consulting and optimization: You identify optimization potential in existing installations and support customers in the introduction of new products and solutions.
Embrace teamwork: You contribute your technical know-how – especially in the areas of IT, networks or system integration – in close collaboration with Global Technical Support and our partners.
You work independently, are solution-oriented, and contribute to continuously improving our service quality.
This is what you bring with you
Completed technical training (e.g., IT specialist with a Federal Certificate of Competence or similar) and initial experience in technical support
Experience in the technical or networking field, as well as a good understanding of IT.
Excellent communication skills and enjoyment of customer contact
Independent, flexible work style and team spirit; fluent German and good English skills
We offer you this
Thorough onboarding and technical training
A lot of personal responsibility and trust
Stable, international company with a long‑term perspective
A friendly, down‑to‑earth team
Ready for the next step?
Then we look forward to receiving your application.
Apply directly online – we will get back to you promptly.
For the sake of readability, the masculine form is used in this job advertisement; of course, all genders are equally addressed.
We review applications regularly – so don't hesitate to apply.
We are committed to diverse and inclusive teams and welcome applications from everyone who can thrive here.
To protect your personal data, we do not review applications submitted via email or post.
Questions? Please contact Léa Rein, Senior Talent Acquisition Business Partner, at lea.rein(at)assaabloy.com
Innovative solutions at the cutting edge, a dynamic and forward‑thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.
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